Human Resources Manager

Key Responsibilities

1) Learning & Development

• Develop and implement staff Learning & Development programmes aligned with the organisation’s business objectives and workforce requirements.
• Conduct training needs analysis and identify appropriate internal and external training programmes.
• Develop and maintain an annual training calendar and ensure training programmes are implemented effectively.
• Coordinate with training providers, consultants, and relevant stakeholders to arrange training programmes.
• Manage HRD Corp (HRDC) training grant applications for eligible training programmes.
• Ensure HRDC applications are submitted accurately and within the required timelines.
• Coordinate with training providers and HRDC on training applications, approvals, supporting documents, and related requirements.
• Manage and monitor the organisation’s HRD Corp levy utilisation and available training allocation.
• Prepare and submit HRD Corp training claims, including all required supporting documentation.
• Follow up on pending or rejected HRDC applications and claims and resolve issues where necessary.
• Maintain proper records of HRDC applications, approvals, claims, invoices, attendance records, training materials, and other supporting documents.
• Ensure compliance with applicable HRDC requirements, guidelines, and procedures.
• Monitor and evaluate training effectiveness and prepare reports on training participation, costs, outcomes, and HRDC utilisation.
• Support employee career development, competency development, and succession planning initiatives.

2) Employee Compensation & Benefits

• Develop and facilitate effective internal HR communication across the organisation.
• Communicate HR policies, procedures, company announcements, benefits, training programmes, and employee initiatives.
• Coordinate employee engagement activities, staff events, and other HR initiatives.
• Manage insurance policy renewals and ensure adequate employee coverage.
• Assist employees with insurance enquiries, claims, and related matters.
• Oversee and coordinate payroll processing for overseas employees.
• Maintain and regularly update the organisation chart to reflect current organisational structure, departments, positions, reporting lines, and employees.
• Monitor completion of performance appraisals and follow up with departments where necessary.

Requirements

 REQUIRED EXPERIENCE

• Bachelor’s Degree in Human Resources, Business Administration, Management, or a related discipline.
• Minimum 5–8 years of relevant HR experience, preferably with experience in a managerial or senior HR position.
• Strong experience in Learning & Development, recruitment, employee engagement, and HR operations.
• Hands-on experience in HRD Corp (HRDC) grant applications and training claims.
• Experience in overseas payroll administration and working with international employees or service providers will be an advantage.
• Knowledge of Malaysian employment practices, HR administration, and statutory requirements.
• Experience in employee insurance and benefits administration is preferred.
• Strong proficiency in Microsoft Office or relevant HR systems.
• Good written and verbal communication skills in English and Bahasa Malaysia.

Skills

Training And Development, Employee Training, Appraisals, Medical Insurance Claims, Health Insurance