Compliance Manager Groups

About Us:

At BCD Meetings & Events (BCD M&E), we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world’s most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward.

Headquartered in Chicago, with locations in 60+ countries across the world, BCD M&E’s team of 2,000+ people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table.

While we can’t guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something.

See what life is about at BCD M&E at bcdme.com/careers

At BCD Meetings & Events, we believe the best outcomes come from combining human expertise, innovation and responsible AI. We're investing in technology and talent to help our teams solve complex challenges, create exceptional experiences, advance more sustainable event practices and deliver stronger outcomes for clients around the world. AI supports how we work, learn and innovate, but people remain at the center of every decision, including all hiring decisions.

About the role:

We are seeking a Compliance Specialist at BCD Meetings & Events to be responsible for reviewing and posting all program related expenses including air, hotel, food & beverage, A/V, and other third-party expenses for a key client. In addition, the Compliance Specialist works closely with event planning teams to review and verify program expenses to ensure all programs are properly reconciled and audit compliant, providing oversight for transparency reporting.

As a Compliance Specialist you will:

• Manage billing reconciliation process for meeting and event expenditures.
• Manage vendor commission invoicing and collection, as required.
• Review vendor invoices and reconcile against contracts and meeting specifications to ensure accuracy. Including all discounts, concessions, and credits.
• Follow client process and policy to execute vendor payments, if required.
• Administer program expense information tracking and recording in compliance with client-driven guidelines.
• Partner with event planning teams and vendors to communicate and resolve billing disputes.
• Perform audit and file close out procedures within customer required timeline.
• Enter spend and cost savings data into Cvent.
• Ensure timely and accurate cost savings reporting and required documentation.
• Provide client with necessary backup and documentation upon request.
• Ensure all required supporting documentation is uploaded into client systems.
• Support event planning team with Cvent data entry and reporting as required.
• Subject matter expert for client’s corporate guidelines and procedures.
• Attend and participate in department and team calls.
• Collaborate with multiple internal departments on special projects as necessary.
• Work independently in the absence of supervision.
• Protect confidential information of both BCD Meetings & Events and client.
• Assumes and performs other duties and responsibilities not specifically outlined herein, but which are logically and properly inherent to the position.

You’re good at:

• Attention to detail.
• Utilizing Cvent and Microsoft Office Suite.
• Collaborating effectively within a team.
• Providing exceptional customer service and going above and beyond to ensure a positive client and attendee experience.

You should know:

• Finance or accounting experience, specifically A/P (accounts payable), A/R (accounts receivable), and billing (minimum 2 years) is required. Experience managing vendors and financials within the meetings/events and/or hospitality industry is preferred.

• Required to be proficient and fluent in English language (reading/writing/speaking).
• This role is based out of the BCD Travel office in San Juan, Costa Rica, and office hours mirror US EST time zone.
• No travel is required.

THE PERKS

Flexible Working

We believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best.

Room to Grow

Our line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow.

Everyone has a voice

We thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected.

Make your move

The diversity of roles across BCD M&E’s global locations means that our people often find new adventures during their time with us. Join us as a meeting planner role in the UK, stay for a global marketing career - there’s always room to move.

We’ve got you covered

Our extensive benefits include comprehensive healthcare, retirement plans, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunities and a successful employee recognition program.

We’re positive. You’ll love it.

It starts from the top. Our leaders lead with positivity, believe in our people and trust us to do the right thing. There will always be support along your journey, in little and big ways.

#LI-Hybrid