Technical Trainer

With over 50 years of experience in the HVAC industry, Baymak operates with two production facilities on a 60,000 m² site in Istanbul.

As one of Turkey’s leading manufacturers, Baymak has a strong nationwide presence with nearly 500 dealers and over 2,100 sales points. Since 2013, Baymak has been a wholly owned subsidiary of BDR Thermea Group, a Netherlands-based global leader and one of Europe’s top three HVAC companies.

Together with BDR Thermea, we combine global expertise with local strength - all guided by the Group’s core values:

One Team | Customer Focus | Sustainable Future

We are looking for an Technicial Trainer to join our growing team-someone with strong communication skills, a strategic mindset, and creative ideas that make a difference.

Key Responsibilities

• Graduated from engineering (preferably mechanical) departments of universities,

• Preferably at least 5 years of experience in technical training in the Air Conditioning Sector,

• Experienced in strong leadership and communication skills,

• Knowledge of technical support and field mechanical installation practices,

• Ability to prepare and present technical training materials,

• Preferably Good level of written and verbal communication in English,

• Advanced negotiation and bargaining skills,

• Adopts a customer-oriented approach and has problem solving skills,

• Proficient in MS Office and technical drawing/design programs (preferably AutoCAD or similar),

• No domestic and international travel barriers,

Job Description

• Providing technical trainings for overseas vendors and domestic authorized services,

• Determining the relevant Education budget and managing it in accordance with the criteria,

• Providing support to dealers and services on installation and product training,

• Preparing regular reports on training activities, field work and technical support processes and presenting them to senior management,

• Analyzing product performance and customer feedback and making recommendations,

• Mentoring the development of team members and enhancing their technical skills,

• Supervising the implementation of product installation standards and safety procedures,

• Supporting field teams in solving technical problems and intervening when necessary,

Benefits

At Baymak, we believe that work should enrich your life-not just your calendar. Here’s how we support your well-being and motivation:

• 2 days of remote work per week to support work-life balance,

• Annual shopping vouchers and monthly snack & beverage allowances

• An extra day off on your birthday-because your special day matters

• Comprehensive hybrid health insurance for you and your loved ones

• Support packages for children, education, birth, marriage, and bereavement

What’s Life Like at Baymak?

• A supportive work environment where you’re free to share your ideas

• A company culture that values unity and collaboration with our #OneTeam mindset

• A sustainable workplace that invests in your personal and professional growth

At BDR Thermea Group, we believe that diversity, equity, and inclusion (DE&I) are critical to our success. We are committed to creating a workplace where every potential future employee feels valued, respected, and empowered to bring their whole selves to work. Please check out our DE&I policy on our website to find out more.