Retail Coordinator

Want to run tidy stores that customers enjoy visiting? We're a hands-on retail team, working with us at Becon Enterprise Sdn Bhd means helping keep stores stocked, merchandised, and welcoming across our outlets in Malaysia.

As a Retail Coordinator you will build repeatable in-store systems, set practical merchandising standards, and help scale store programs so each outlet performs reliably.

Your Growth & Impact

• Develop practical retail skills by managing floor standards and promo rollouts across multiple stores, improving how stores operate day to day.
• Lead small cross-store projects and coordinate with store managers to sharpen your project and people skills.
• Expand your operational toolkit by working with inventory systems and POS, boosting your technical competence.
• Build a clearer career path toward store management by owning measurable store improvements and learning coaching techniques.

Requirements

Responsibilities

Store Operations & Merchandising

• Maintain visual standards and shelf layouts so products are easy to find and displays support promotions.
• Execute promotional plans in stores on schedule and verify pricing and signage are correct.
• Train and guide store staff on daily checklists and basic merchandising tasks to keep standards consistent.
• Perform regular store walkthroughs and report issues for fast resolution.

Inventory & Logistics

• Monitor stock levels and coordinate replenishment to avoid out-of-stock or overstock situations.
• Work with the warehouse and delivery teams to schedule store deliveries and confirm receipts.
• Handle basic stock reconciliation and assist with cycle counts to keep inventory records accurate.
• Prepare simple inventory reports to highlight slow movers and fast sellers.

Stakeholder & Reporting

• Liaise with suppliers and vendors for minor order adjustments and product clarification.
• Collect daily sales and footfall information and compile weekly performance summaries for store managers.
• Support store openings, transfers, and small store projects with on-the-ground coordination.
• Raise customer feedback or store concerns to the relevant team and follow up until resolved.

Requirements

Qualifications & Experience

• Minimum 1 years of retail or in-store operations experience, preferably in a multi-outlet environment.
• Secondary education or diploma in business, retail, or related field is preferred but not mandatory.
• Proven track record of supporting store teams and executing merchandising or promotional tasks.
• Comfortable working in a hands-on role with occasional weekend store visits.

Hard Skills & Knowledge

• Familiarity with point-of-sale systems and basic stock management processes.
• Knowledge of visual merchandising principles and basic store layout techniques.
• Ability to read sales reports and translate them into simple action items for stores.

Soft Skills & Qualities

• Organised and detail focused, able to manage multiple store tasks with a calm approach.
• Clear communicator who can train staff and explain standards in a supportive way.
• Problem solver who takes ownership of issues and follows them through to closure.
• Team player with a practical mindset, ready to step into stores and help when needed.

Skills

Merchandising, Inventory Management, POS Systems, Retail Operations, Customer Service