Instructional Designer

Who are Benifex?

We are a fast-moving technology company, and one of the most successful providers of online reward and benefits solutions in the world. We believe that everyone deserves an exceptional experience at work, every day, and build workplace technology that makes this happen. Benifex’s mission is to build remarkable experiences that employees love. Today Benifex supports more than five million employees in over 3,000 organisations across more than 100 countries. To help us on our quest to be the best, we need brilliant people on board and that’s where you come in.

Why should you apply?

• Business-Wide Visibility: Create learning experiences that support employees across the business, with work that is seen and valued throughout Benifex.

• Meaningful Impact: Drive measurable business impact by turning complex knowledge into engaging, scalable learning solutions.

• Shape the Future: Help shape the future of learning at Benifex by influencing standards, best practice and the overall learning experience.

• Sunday Times Best Place to Work 2025 and Technology award winner

• Work for a profitable, fast-growing market leader in the online reward and benefits space

As this role is open to candidates in multiple locations, compensation and benefits will depend on the local market.

**Please note we are unable to offer visa sponsorship and require to people to be based in the UK or Ireland for this position**

Great benefits:

UK -

Flexible work - choose a working setup that works for you, our only ask is to see you once a month in the office and you must be based in the UK or Ireland.

Full access to our comprehensive benefits package, including discounts from hundreds of high street brands, salary sacrifice schemes across Finance, Health, Tech, and more

25 days holiday plus your local bank holidays

Your birthday off

Two half day wellbeing days

Healthcare cash plan to cover the costs of day-to-day healthcare

Employee Assistance Plan 24/7 365 support

Income Protection (75%) and life assurance (4x salary)

Referral bonuses

Enhanced parental leave package - 26 weeks fully paid maternity leave and 4 weeks fully paid paternity leave

Work from Anywhere policy for 90 days

Buy and Sell scheme for holidays

£50 monthly allowance to spend on whatever takes your fancy, your very own Benifex card will be topped up at the start of each month!

Role Overview

We are seeking two highly skilled and experienced Instructional Designers to transform existing static learning content into engaging, modern, autonomous digital learning experiences.

We are looking for proven Instructional Design professionals with a strong portfolio of work demonstrating the ability to design, develop and deploy end-to-end learning experiences. Successful candidates will combine instructional design expertise, visual design capability, digital content production skills, and a deep understanding of learning technologies.

The primary objective of these roles is to convert existing documentation, presentations, process guides and subject matter expertise into structured learning pathways that sit within our LMS, culminating in certification programmes, assessments and knowledge validation activities.

The successful candidates will help establish the learning experience standards, visual identity and quality benchmarks across our LMS ecosystem, acting as brand champions for all learner-facing content.

Responsibilities

Learning Experience Design

• Analyse existing learning materials and transform them into engaging digital learning pathways.

• Apply recognised Instructional Design methodologies such as ADDIE, SAM, Bloom's Taxonomy and Adult Learning Principles.

• Create learning solutions that maximise knowledge retention, learner engagement and business impact.

• Design learning journeys that progressively build capability and culminate in certification and assessment outcomes.

Content Development

• Develop eLearning content using industry-leading authoring tools.

• Create interactive modules, simulations, branching scenarios, software demonstrations, explainer videos and microlearning assets.

• Produce professional-quality multimedia learning content for both synchronous and asynchronous delivery.

• Ensure learning content is accessible, scalable and maintainable.

Assessment & Knowledge Validation

• Design meaningful knowledge checks throughout learning programmes.

• Build summative and formative assessments.

• Create certification exams and accreditation pathways.

• Measure knowledge acquisition and learner performance against defined objectives.

LMS & Learning Technology

• Package and publish SCORM-compliant content.

• Ensure content is optimised for LMS delivery and reporting.

• Collaborate on learning pathway architecture and programme structure.

• Maintain consistency of user experience across the learning platform.

Brand & Quality Standards

• Act as a champion for the Benifex learning brand.

• Ensure visual consistency, usability and quality across all learning assets.

• Apply strong graphic design principles to improve learner experience and engagement.

• Establish and maintain content standards, templates and design guidelines.

Stakeholder Engagement

• Work with subject matter experts to extract knowledge and convert it into effective learning experiences.

• Challenge content where appropriate to ensure learner-centred design.

• Manage multiple projects simultaneously while maintaining high standards of delivery.

What are we looking for?

Essential

• Proven experience working as an Instructional Designer, Learning Experience Designer (LXD), eLearning Designer or similar role.

• Demonstrable portfolio showcasing modern digital learning solutions.

• Extensive experience designing end-to-end learning programmes.

• Experience creating certification pathways and assessment frameworks.

• Strong understanding of instructional design theory and adult learning methodologies.

• Experience transforming complex technical or business content into engaging learner experiences.

• Experience working with LMS platforms and digital learning ecosystems.

• Strong project management and stakeholder management skills.

Highly Desirable

• Experience working within SaaS, technology, benefits, HR, financial wellbeing or software environments.

• Experience creating product learning, onboarding and certification programmes.

• Experience supporting large-scale employee or customer education initiatives.

Even if you don't meet all of the requirements for this role, we encourage you to apply! We are looking for talented and passionate individuals who are eager to learn and grow.  

Our interview process

Benifex understands the need to have a fast and efficient process, the below will all be completed in the shortest time possible.

Initial informal call with the Talent team

Interview with the hiring manager and a member of the team

Final interview with the Director

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We are committed to creating a diverse and inclusive workplace where everyone feels welcome and respected. We believe that diversity and inclusion are essential to our success, and we are proud to be an equal opportunity employer.

We are a proud member of the Disability Confident employer scheme.

If you require any reasonable adjustments at any stage during the recruitment process, please let us know with your application.