Senior Software Engineer, Mid Market Intelligence

GBSG Mid-Market, one of Intuit's fastest-growing segments, is seeking a Senior Software Engineer to help build the industry's AI-native ERP. This is an opportunity to come in at the ground floor and shape both the product and the technology foundation - reimagining how mid-market businesses run their operations with AI at the core. In this role, you will leverage the state of the art in AI and agentic technology to build AI-native product experiences, working at the intersection of intelligent agents, business-critical workflows, and enterprise-scale development.

If you are passionate about building world-class products, have hands-on experience with Java, Python or TypeScript, modern service architectures, and AI technologies, and are keen to tackle complex business and agentic challenges, this is the opportunity for you!

Responsibilities

- Design and develop scalable, maintainable, and high-performing software solutions for the Mid-Market AI-native ERP - highly available, secure services and the intelligent workflows built on top of them.

- Build AI-native product experiences leveraging state-of-the-art AI and agentic technology - LLM orchestration, tool use and function calling, retrieval (RAG), and multi-agent patterns.

- Develop AI-native workflows that embed AI-driven automation with seamless AI-to-human collaboration, including human-in-the-loop, approvals, and explainability patterns.

- Build systems that proactively capture data signals, prevent issues before they occur, automate processes, and improve customer decision making.

- Collaborate with cross-functional teams - product management, design, architecture, and partner engineering teams - to gather requirements, prioritize features, and deliver end to end.

- Instrument, evaluate, and iterate on AI-powered features in production: offline evals, online experimentation and A/B testing, and quality/safety monitoring, interpreting results to drive informed decision-making.

- Build data pipelines and context/retrieval foundations that power AI-driven experiences, ensuring automation, consistency, and scalability.

- Mentor and coach junior engineers, fostering collaboration, AI-assisted development practices, and a culture of innovation within the team.

- Resolve defects across testing, pre-production, production, and post-release phases, upholding a high bar for quality and operational excellence.

- Stay updated with developments in AI and agentic technologies - in a landscape that evolves month to month - identifying opportunities for innovation and continuous improvement.

Qualifications

- Bachelor's degree in Computer Science, Engineering, or related technical field (Master's degree preferred) or equivalent work experience.

- 6+ years of professional experience in designing and developing software solutions, with strong design and coding skills in one or more of Java, Python, or TypeScript, and experience with REST/JSON service design.

- Hands-on experience with GenAI and agentic concepts and frameworks - LLM APIs and orchestration, prompt and context engineering, RAG/retrieval, tool use and function calling - and the ability to integrate AI into practical, production applications. Experience shipping agentic experiences is a strong plus.

- Experience designing and building distributed systems and highly scalable web services; background in business applications (ERP, financials, or operations domains) is highly desirable.

- Experience with data processing and event-driven architectures (e.g., Kafka, Spark) to power AI-driven experiences.

- Advanced proficiency in cloud solutions, particularly AWS or GCP, and strong familiarity with modern CI/CD and DevOps practices.

- Proficiency in leveraging AI-driven development tools to accelerate high-quality delivery.

- Excellent problem-solving skills, with strong analytical abilities and the ability to make data-backed decisions through experimentation and measurement.

- Proven experience driving collaboration across engineering, product, and design teams to deliver impactful outcomes.

- Highly motivated, builder-minded individual who thrives in a fast-paced environment and is comfortable with ambiguity - energized by shaping a new product from the ground up.

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. This position may be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Mountain View $171,000 - $231,500