Software Tester, PAM

We’re one of the world’s leading online gambling companies, revolutionising the industry since 2000. Founded by Denise Coates CBE, we now employ over 10,000 people and serve over 120 million customers in 26 languages.

We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. This offers employees a wealth of growth opportunities, giving them the opportunity to make a real impact in the world of online gambling. As a forward-thinking company, we’re breaking new ground in software innovation too, redefining what’s possible for our global worldwide.

Our focus on In-Play betting has solidified our market-leading position, featuring more than 1.38 million In-Play sporting events a year. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe (750,000), we handle over 6 million HTTP requests daily and process more than 1.5 million bets per hour at peak.

As a Software Tester, you will help us push the boundaries of quality in our Account Management and Onboarding team.

The Account Management and Onboarding team builds the digital front door for millions of users. This area focuses on the verification, account opening, and onboarding functionality across the site, app, and back-office tooling. It relies on cutting-edge technology and AI to ensure every user journey is seamless and secure.

Working alongside industry-leading experts to shape testing strategies for complex, high-scale systems, you will have the chance to influence the future of the business by leveraging AI-assisted tools to accelerate test creation and delivery.

This role is eligible for inclusion in the company’s hybrid work from home policy.

• Deep knowledge of Account Management principles, including Online Verification and Onboarding functionality
• Proficiency in API testing using Gherkin syntax, with a focus on defining test scope through technical documentation and AI tools
• Practical use of automation frameworks like Playwright and AI-assisted tools to accelerate test creation
• Strong sense of test ownership, with a track record of defining and executing comprehensive test strategies
• Proactive approach to personal development and knowledge retention
• Progressive attitude towards new technologies, specifically AI Agents and Skills

• Drive an ‘AI/Automated first’ approach by verifying and creating Agentic generated test scope and executables
• Define and own test strategies, providing accurate estimates for all testing phases
• Conduct quality testing on Account Management and Onboarding-specific projects
• Report defects accurately and manage them through to successful resolution via Jira
• Participate in feedback loops to shape and improve agentic processes
• Communicate testing progress to the project team, escalating issues where necessary
• Liaise with subject matter experts to develop product knowledge and enhance testing strategies
• Contribute to the planning of groundbreaking software delivery
• Foster successful relationships across the business to seek out new ideas
• Adapt swiftly to changing circumstances while maintaining a proactive approach to personal development

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At bet365, we're committed to creating an environment where everyone feels welcome, respected and valued. Where all individuals can grow and develop, regardless of their background. We're Never Ordinary, and we're always striving to be better. If you need any adjustments or accommodations to the recruitment process, at either application or interview, please don’t hesitate to reach out.