System Design Specialist - Auto-CAD

About Beyond Key:

We are a Microsoft Gold Partner and a Great Place to Work-certified company. "Happy Team Members, Happy Clients" is a principle we hold dear. We are an international IT consulting and software services firm committed to providing. Cutting-edge services and products that satisfy our clients' global needs. Our company was established in 2005, and since then we've expanded our team by including more than 350+ Talented skilled software professionals. Our clients come from the United States, Canada, Europe, Australia, the Middle East, and India, and we create and design IT solutions for them. If you need any more details, you can get them at https://www.beyondkey.com/about.

Job Summary:

The System Design & Implementation Specialist is responsible for end-to-end technical design, planning, and execution support of Pushout Theft Prevention Systems. This role partners closely with Engineering, Global Operations, and Customer teams to ensure accurate site designs, smooth installations, and successful customer acceptance. The role requires strong technical aptitude, design expertise, and the ability to manage multiple priorities in a fast-paced environment.

Essential Job Functions

Duties include, but are not limited to the following:

• Lead the design, integration, implementation, modification, and coordination of system installations, including testing, operation, troubleshooting, and ongoing maintenance.
• Support installation and system upgrade execution for Pushout Theft Systems, from initial system design through final customer acceptance.
• Develop a site-specific application plan for each installation or major upgrade, clearly defining:
• Devices and configurations
• Antenna loop placement
• Door managers
• Camera positioning
• Review and interpret store surveys, floor plans, and video documentation to produce accurate and effective site designs.
• Apply best-practice methodologies and reference existing design libraries to ensure consistency and scalability across installations.
• Interface with Engineering teams to resolve system issues and collaborate on detailed site-plan development.
• Create custom layouts and technical drawings, ensuring all specifications are met and revisions are accurately incorporated.
• Utilize AutoCAD for detailed site planning and system layouts.
• Leverage Visio and Adobe Photoshop to produce custom visuals and client-ready drawings.
• Design complete system solutions, including pushout detection systems and smart wheel mounting hardware, based on cart fleet surveys to ensure optimal on-site performance.
• Recommend, plan, and design tailored loss-prevention solutions aligned with customer requirements.
• Maintain a high level of technical application expertise through ongoing collaboration with engineering and technical stakeholders.
• Attend key engineering, training, and global technical support meetings, actively contributing to continuous improvement initiatives.
• Support global operations by providing site designs and resolving design-related challenges across multiple regions.
• Adjust site designs and configurations based on actual installation outcomes and feedback from senior engineering leadership.

Qualification Requirements:

The requirements below represent the knowledge, skills, and abilities required to be successful in this role:

• Proven ability to manage multiple tasks independently in a fast-paced environment with minimal supervision.
• Strong computer proficiency with the ability to quickly learn and adopt new systems and tools, including:
• Navision
• Microsoft Word, Excel, PowerPoint, Outlook
• Smartsheet
• Demonstrated professional communication skills, including effective interaction with:
• Corporate and Distribution Center contacts
• External vendors
• Customers and internal stakeholders
• High attention to detail with strong organizational skills, including:
• Scheduling and calendar management
• Maintaining reports and documentation
• Tracking key metrics and performance indicators

Education and Experience:

• Associate’s Degree (AA) in Electronics, Computer Technology, or related field required
• Bachelor’s degree in Electrical Engineering (EE) preferred, or equivalent relevant experience
• Demonstrated proficiency in:
• Adobe Creative Cloud (Illustrator, Photoshop)
• Technical Support and System Design
• Microsoft 365 ecosystem
• SharePoint and Power Automate (Flows)