Junior Cyber Security Analyst (SOC)

Key Responsibilities:

•Provide technical support and communication to customers subscribing to CDN and/or Security solutions

•Monitor the system alerts, security events and/or performance issues from various engerprise products.

•Perform basic configuration changes, troubleshooting, and initial incidence assessments before escalating to a backend support team according to pre-established procedures and runbook

•Support onboarding of applications and domains onto CDN and/or Security systems.

•Analyze HTTP/HTTPS traffic logs to identify suspicious or malicious behavior.

•Maintain operational documentation, incident records, and shift handover notes.

•Participate in shift rotation / on-call support when required.

Job Requirements:

•Diploma or Bachelor's degree in Cybersecurity, IT, Computer Science, or related field.

•1–2 years of experience in security operations, network operations, or technical support.

•Good to have Basic understanding of:

Web protocols: HTTP/HTTPS, cookies, headers

DNS and SSL/TLS

Web security fundamentals (OWASP Top 10)

•Willingness to learn and follow incident response processes.