Technician 4

Overview

WHO WE ARE:

Beyondsoft is a leading mid-sized business IT and consulting company that combines modern technologies and proven methodologies to tailor solutions that move your business forward.Our global head office is based in Singapore, and our team is made up of a diversely talented team of experts who thrive on innovation and pushing the bounds of technology to solve our customers’ most pressing challenges.When it comes time to deliver, we set our sights on that sweet spot where brilliance, emerging technologies, best practices, and accountability converge. We have a global presence spanning four continents (North America, South America, Europe, and Asia). Our global network of talent and customer-centric engagement model enables us to provide top-quality services on an unprecedented scale.

WHAT WE’RE ABOUT:

We believe that collaboration, transparency, and accountability are the values that guide our business, our delivery, and our brand. Everyone has something to bring to the table, and we believe in working together with our peers and clients to leverage the best of one another in everything we do. When we proactively collaborate, business decisions become easier, innovation is greater, and outcomes are better.

Our ability to achieve our mission and live out our values depends upon a diverse, equitable, and inclusive culture. So, we strive to foster a workplace where people have the respect, support, and voice they deserve, where innovative ideas flourish, and where people can unleash their brilliance. For more information regarding DEI at Beyondsoft, please go to https://www.beyondsoft.com/diversity/.

Responsibilities

POSITION SUMMARY:

We are currently hiring a Technician 4 to support our global client's Firmware Supplies Team onsite in Vancouver, WA. This role is technical in nature and the ideal candidate would benefit from experience in an ever-evolving R&D team culture. This is a full-time, onsite, long-term position with Monday-Friday day shift hours. You must reside locally to the client-site in Vancouver, Washington, and must already be eligible for employment in the US without visa sponsorship.

WHAT YOU WILL BE DOING:

• Performs manual and automated firmware tests to determine the functionality of mechanical or computer equipment. Includes manually gathering data from FW/printer logs.
• Performs firmware upgrades and OOBE processes.
• Performs firmware smoke testing and its processes.
• Participates with engineers in the testing, debugging, and troubleshooting of new and existing equipment and products.
• Applies knowledge and technical experience to moderately complex projects that require independent judgment to resolve problems.
• Completes work with limited supervision and general instructions for new assignments.
• Run test scripts via PC according to specific guidelines and procedures.
• Troubleshoot and edit test scripts as needed.
• Observe printer behavior and compare test results with predetermined parameters.
• Collect and accurately report test data using predetermined spreadsheets and applicable databases.
• Maintain accurate logs, records, metrics, and follows procedures.
• Remove and install printer consumables such as toner cartridges and paper.
• Flexibility to support other labs and projects, as requested.
• Perform additional duties as assigned.

Qualifications

MINIMUM QUALIFICATIONS:

• Strong written, verbal, and interpersonal communication skills required with the ability to effectively communicate with varied levels of employees.
• Ability to work independently and with a team.
• Be physically able to lift, push, or pull up to 50 pounds.
• Be physically able to sit or stand for extended periods, climb step stools, bend, kneel and stoop frequently.
• Be willing to perform repetitive, sometimes sedentary work.
• Strong attention to detail with ability to follow detailed directions.
• Must be able to pass a background check and drug screen.
• At minimum, intermediate user knowledge and experience with PC's including Microsoft Office products like Word, Excel, and Access with comfortability navigating and viewing web pages.
• 2-year STEM (Science, Technology, Engineering & Math) technical/college diploma is highly desirable. On-the-job firmware work experience and job skills training in lieu of a 2-year college diploma is acceptable. The minimum educational level expectation is a high school diploma or has passed GED (General Educational Development) examinations.
• Minimum 2 years’ work experience as a technician in a product development test environment preferred. 2 years' work experience requirement can be waived/reduced depending on education qualifications, skillset, industry standard certifications or other related industry work experience.

WHAT WE HAVE TO OFFER:

Because we know how important our people are to the success of our clients, it’s a priority to make sure we stay committed to our employees and making Beyondsoft a great place to work. We take pride in offering competitive compensation and benefits along with a company culture that embodies continuous learning, growth, and training with a dedicated focus on employee satisfaction and work/life balance.

• A competitive pay range of $18-$22/hr. (depending on experience).
• 15 days per year of Paid Time Off (PTO).
• 8 paid holidays + 1 personal floating holiday
• 401(k) retirement plan with company match.
• Eligible employees (and their families) are offered the following company-sponsored benefits: Medical, dental, and vision insurance, health savings account (HSA), short-term and long-term disability, employee assistance plan (EAP), and basic life and AD&D insurance.
• Eligible employees (and their families) are offered the following voluntary employee-funded benefits: Health care flexible spending account, dependent care flexible spending account, commuter benefits, voluntary accident & critical injury coverage, voluntary long-term care coverage, and voluntary life and AD&D insurance.

Beyondsoft provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type with regards to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, and the full employee lifecycle up through and including termination.