Events Manager

GENERAL SUMMARY:

The Events Manager is responsible for driving event sales and revenue for assigned properties, developing and maintaining positive guest relationships, coordinating with restaurant management, and curating unique guest experiences. This role will perform the required tasks and services to effectively support the operations of Atlas Restaurant Group’s Events Program. As a revenue-generating position, the Events Manager is accountable for proactively selling private dining and event business, converting inquiries into contracted events, and achieving annual sales goals. This position is eligible for commission under the Events sales incentive plan in effect.

COMPENSATION:

The base salary for this role is $45,000 to $65,000, commensurate with experience. The position is eligible to earn commission starting at 3%.

SUPERVISORY RESPONSIBILITIES:

• This role is responsible for providing supervision and leadership to the Events Assistants.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Proactively sell, book, and manage events at designated properties.

• Achieve or exceed annual sales goals for assigned properties; track performance against goal monthly and adjust sales tactics to close any gaps.

• Respond to all qualified leads, and convert them into contracted events through timely follow-up, customized proposals, and site tours.

• Proactively prospect for new business through outbound outreach to corporate accounts, local businesses, event planners, hotel concierges, community organizations, and past clients to build and maintain a strong sales pipeline.

• Maximize revenue per event by upselling menu enhancements, beverage packages, and add-ons, and by guiding clients to the best-fit dates and spaces, while upholding food and beverage minimums and pricing standards.

• Collaborate with the culinary team to create custom menus for clients.

• Establish and maintain relationships with regular event attendees and new prospects to generate repeat and referral business.

• Ensure that all event spaces meet the company's standards for cleanliness, presentation, and readiness.

• Train and manage the event staff, ensuring exceptional service quality.

• Monitor inventory and order supplies as necessary to facilitate event operations.

• Set and achieve financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.

• Negotiate contracts with guests, clearly outlining terms and conditions for scheduled events.

• Coordinate with the marketing team to promote event facilities and services and generate new leads.

• Implement and maintain high standards of quality control, hygiene, health and safety in compliance with industry and company standards.

• Address guest concerns and issues promptly and professionally to optimize satisfaction.

• Work with event planners and guests to arrange event details, such as room layout, audio-visual equipment, and special accommodations.

• Analyze guest feedback to identify areas for improvement and implement changes to enhance the experience created by the Events team.

• Liaise with the finance department to manage billing and payments for all events.

• Maintain accurate, up-to-date lead, booking, and client records in TripleSeat, and report on pipeline, conversion rates, and sales results as requested.

• Represent Atlas Restaurant Group at networking, industry, and community events to build relationships and generate new business.

REQUIRED SKILLS AND ABILITIES:

• Strong understanding of fine dining etiquette and exceptional service standards

• Excellent organizational, time management and event planning skills

• Ability to work flexible hours, including nights, weekends, and holidays

• Exceptional leadership skills with a focus on staff development and team building

• Strong communication and interpersonal skills for interacting with guests, staff, and vendors

• Proven ability to prospect, negotiate, and close sales, with a results-driven, goal-oriented mindset

• Confidence initiating outreach to new prospects and building a book of repeat business

• Ability to manage a sales pipeline, follow up consistently, and prioritize high-value opportunities

• Creativity and the ability to curate personalized dining experiences for guests

• Detail-oriented with the capacity to manage multiple tasks and prioritize effectively

• A passion for the hospitality industry and a commitment to delivering high-quality guest experiences

• Physical stamina to stand for long periods and ability to lift and carry heavy objects when necessary

EDUCATION AND EXPERIENCE:

• Bachelor's degree in hospitality management, business administration, or related field preferred

• 2 - 3 years of experience in food and beverage service, with at least 1 year in a supervisory or management role

• Proven track record of event management capabilities in a high-end restaurant or hotel

• Demonstrated success meeting or exceeding sales or revenue goals, ideally in private dining, catering, hotel, or event sales

IMPORTANT DISCLAIMER NOTICE:

The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an individual may be required to perform. The Atlas Restaurant Group reserves the right to revise this job description at any time and to require staff to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change.

Benefits We Offer:

• Paid Time Off
• Health, Dental and Vision insurance
• 401k Contribution
• 100% Company paid Life and AD&D Insurance
• Learning and Development Programs
• Mobility and Advancement Opportunities
• Pet Insurance
• Discount at Atlas properties!