Operations Partner - Cleveland, OH

Bird launched micromobility. Now we’re shaping its future.

We’re Bird, and we’re on a mission to transform the way the world moves one ride at a time. Our products, services, and people share one common goal: to make cities more livable by empowering people and communities everywhere to move freely, discover new possibilities, and create a cleaner, more connected future. To cleaner air. To calmer streets. To cities built for people.

Who We Are

Bird is a global leader in micromobility, dedicated to shaping the future of urban movement. Our cleaner, affordable, and on-demand mobility solutions are available in over 200 cities worldwide.

We take a collaborative, community-first approach to micromobility. Bird partners closely with the cities in which it operates, leveraging our experience and safety-first technology to help them meet their shared mobility and climate goals and provide a reliable, affordable, and responsible transportation option for people who live and work there.

Our award-winning electric vehicles have empowered more than eighty-seven million rides in cities around the world and helped riders take carbon-free trips in more than 200 cities globally. And our teams are constantly pushing boundaries and challenging the status quo in pursuit of a brighter future.

Job Summary

The Operations Partner role is a key partner to Bird’s Operations Team. The Operations Partner will work with our local City Operations Manager to manage our fleet of e-scooters in Cleveland, Ohio to ensure it stays maintained and deployed to meet the transportation needs of the community. The ideal candidate for this partnership should have a “doer” attitude, excellent time-management and execution habits, and the ability to communicate clearly. As an Operations Partner, you will use our mobile technology to monitor, transport, rebalance, and maintain our vehicles to ensure a safe, environmentally friendly scooter is always available to ride nearby. This is a full-time contract role.

Responsibilities

• Deploy vehicles to designated locations as directed.
• Ensure vehicles are parked safely, compliantly, and in approved areas.
• Recover vehicles for charging or maintenance as needed.
• Rebalance vehicles by relocating them from low-demand areas to high-demand areas.

Must Haves

• Registered Business LLC
• General liability insurance (ability to acquire within 30 days of onboarding)
• General commercial auto insurance (ability to acquire within 30 days of onboarding)
• Valid Drivers License
• Ability to commute to Cleveland, Ohio
• Access to a reliable vehicle for work-related duties
• Strong knowledge of the local geography
• Flexible availability and willingness to work daily, including weekends
• Comfortable learning and adapting to new concepts and using new tools
• Ability to lift up to 50 pounds; stoop, bend, walk, and stand for long periods of time.
• Self-motivated, energetic and driven individual with the ability to learn new skills and build a team
• Ability to simplify difficult problems into actionable and solvable tasks
• Must have a warehouse space with sufficient electrical capacity to charge vehicles onsite
• Must Own/Rent Van

Important Details About The Role

• This is an independent contractor position, not an employee role.
• You are responsible for your own tools, equipment, and any associated expenses required to complete your work.
• As an independent contractor, you manage your own schedule and workload to meet the operational needs of Bird.

Pay Range

• $1000 + /week

Why Bird Matters

Every time you hop on a Bird, you’re helping build a more livable city. We focus on four core pillars that reflect the impact of every ride:

• Freedom: We're the bridge that connects you to every experience-simple, convenient, and stress-free. We give you the freedom to move without limits.
• Exploration: We turn everyday trips into memorable experiences, sparking discovery and wonder as you connect with the world around you.
• Community: Taking a Bird is an act of citizenship. We create a sense of belonging and unity, knowing that the richer our communities become, the richer our lives become.
• Sustainability: Our electric vehicles reduce gas-powered car usage and lower carbon emissions. We enable responsible choices, creating tangible impact and driving progress toward a cleaner future.

Culture at Bird

We're an ambitious, smart, and open-minded team that is passionate about our mission. Each day is unlike the last, as we’re constantly moving forward, challenging each other, and working together to create the future of micro-mobility.

Perks Up!

We want you to succeed and thrive here, so we offer a few sweet perks:

• Plenty of time off to relax and recharge, plus a wellness resource to help you wind down.
• A work-from-home stipend.
• An employer-paid healthcare package.
• Of course, Bird ride credits to get you where you need to be!

Bird is the world

Bird stands for a culture ofinclusion. We celebrate different backgrounds, experiences, and perspectives -encouraging everyone to bring their authentic selves to work. We have a diverse environment that empowers our team to feel comfortable when they voice their opinions.

For these reasons and more, Bird is a proud equal employment opportunity employer. We welcome everyone regardless of their race, color, religion, sex, national origin, age, disability, veteran status, or genetics, and we are dedicated to providing an inclusive, open, and diverse work environment.

Sound like a place you’d like to work? Sweet. Let’s chat.

Work Location: In person