Business Development Representative, SMB
Confirmed on the employer's own hiring board on Oct 3, 2026. First seen by Alion on Aug 17, 2026. Birdeye scores B on the Alion truth index.
Description
About Birdeye
Birdeye is the leading agentic marketing platform for multi-location brands.
Companies like H&R Block, Aspen Dental, and Caesars Entertainment use Birdeye to manage marketing across thousands of locations - from how they get found, to how they convert, to how they retain customers. Our platform replaces disconnected point tools with AI agents that execute work at the location level - responding to reviews, updating listings, publishing content, and driving conversions.
Backed by Marc Benioff, Jerry Yang, and Accel-KKR, Birdeye was named to G2’s 2026 Best Agentic AI Products list - appearing alongside the world’s leading AI companies. We’re expanding rapidly into enterprise, with growing adoption across large, multi-location brands.
What You'll Do
As a Business Development Representative you will drive Birdeye forward by generating and qualifying a high-quality pipeline for our Account Executive team. Sitting at the top of our sales funnel, you will have the opportunity to create a great first impression for prospective clients and effectively articulate the value proposition of Birdeye. By using strategic research and a technology suite, you will identify, nurture and qualify new leads to generate well researched, qualified meetings for our Account Executive team. You will be a part of a collaborative sales culture dedicated to innovation and the development of its team members, while maintaining a fun and rewarding atmosphere. As a valuable contributor to the BDR team, you will have growth opportunities into upper sales positions.
Responsibilities
- Create a lasting and positive first impression of Birdeye for our prospects
- Become an expert at articulating our value proposition to anyone who asks (or who doesn’t ask)
- Create successful cold calling and email campaigns targeting new prospects
- Partner with our account executive team to help generate meetings, build sales pipeline and drive deals
- Discover new leads through internet research and social media monitoring/messaging, using tools such as LinkedIn Navigator
- Manage prospecting status, data integrity, and forecasting in Salesforce
- Identifying champions and key stakeholders within target accounts
- Meet all key performance metrics and goals on a weekly and monthly basis
Requirements
- You have a bachelor’s degree or equivalent practical experience
- Excellent communication skills fluency (written and verbal) in English
- At least 3-4 years outbound cold-calling into US-based businesses, D2D or direct consultative sales experience
- Experience working with a CRM or sales enablement tool (salesloft, outreach, salesforce, etc.)
- Drive to succeed and be promoted
- Highly organized and able to adapt to changing priorities
- Coachable and resilient in the face of objections and rejection
- Exceptional listening skills combined with the ability to synthesize information
Why You’ll Join Us
At Birdeye, we are relentless innovators driven by a singular goal: to lead our category with unparalleled excellence. We don't just set goals - we surpass them. We're a team of doers who roll up our sleeves and get the job done, delivering on our promises with unwavering dedication. Working here means embracing a culture of action and accountability, where every person is empowered to make an impact. We don't just talk about making a difference - we make it happen.