Program Communications Lead

Area(s) of responsibility

Job Title: Corporate Communications Specialist / Program Communications Lead

Role Summary

Key Responsibilities

1. Strategic Communication & Content Development

• Consolidate inputs from multiple teams, programs, and stakeholders across the organization
• Analyze, structure, and transform raw information into clear, concise, and compelling communication artifacts
• Develop consistent messaging aligned with organizational goals, branding, and leadership priorities

2. Executive Presentation Development

• Design and create high-quality PowerPoint presentations for senior leadership (VPs, SVPs, CXOs)
• Translate business updates, wins, and success stories into visually impactful and narrative-driven presentations
• Ensure presentation content is executive-ready for Town Halls, leadership reviews, and global forums
• Maintain strict adherence to branding, formatting, and visual communication standards

3. Organization-wide Communication & Mailers

• Draft and circulate professional group email communications across the enterprise
• Manage communication outreach to internal teams, leadership, partners, and external vendors
• Ensure high standards of email etiquette, clarity, and tone across all communications
• Coordinate communication delivery across multiple regions and time zones

4. Communication Campaigns & Engagement

• Drive periodic communication campaigns to showcase:

o Program milestones

o Business achievements

o Success stories and innovation highlights

• Use multiple channels such as emails, presentations, newsletters, and internal tools

5. Stakeholder Coordination

• Collaborate with delivery leaders, program managers, PMO, and leadership teams to gather inputs
• Act as a single point of coordination for communication consolidation and dissemination
• Ensure accuracy, consistency, and timeliness of all communications

6. Quality & Governance

• Ensure all communications are:

o Factually accurate

o Professionally worded

o Aligned with corporate communication policies

• Maintain version control and audit trail of communication artifacts

Key Skills & Competencies

Core Skills

• Excellent verbal and written communication skills
• Strong presentation and storytelling capabilities
• High proficiency in PowerPoint (design, layout, visual storytelling)
• Strong command of business email writing and communication etiquette

Professional Strengths

• Ability to simplify complex information into impactful messaging
• Strong attention to detail and formatting precision
• Ability to work with senior leadership stakeholders
• Strong coordination and stakeholder management skills

Tools & Technologies

• Microsoft PowerPoint (advanced)
• Microsoft Outlook / Teams
• MS Word and Excel (for content preparation and consolidation)

Experience & Qualifications

• Bachelor’s degree in Communications, Business Administration, Marketing, or related field
• 5-10+ years of experience in corporate communications, PMO communications, or executive reporting roles (preferred in IT services organizations)
• Experience working in global/matrixed organizations is highly desirable