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Location
Hybrid (London, United Kingdom)
Seniority
Senior · 5+ years exp
Employment
Full-Time

Confirmed on the employer's own hiring board on Nov 12, 2026. First seen by Alion on Nov 11, 2026. Bjak scores B on the Alion truth index.

Overview
Company
Impact
Profile match
Bjak is a Malaysian insurance technology company founded in 2015 that operates the largest insurance comparison site in Southeast Asia, letting consumers compare and buy motor and travel cover online. It has extended beyond comparison into insurance distribution technology, claims processing and a broader financial services platform, and it develops much of its own infrastructure in house including document processing and pricing systems. Headquartered in Petaling Jaya near Kuala Lumpur, it operates across Malaysia, Thailand, Taiwan and other regional markets and remains privately held and profitable.

About

There are over 5 billion users using basic applications today such email, notes, tasks, calendar and they're not AI-native. Our mission is to build proactive applications for anyone in the world, who are not used to complex prompting. We aim to bring intelligence to conversations, errands, organising and workflows, with minimal to no prompting.

Our first application is an agent-first mobile communication app. We believe building applications that users use daily for communication, coordination and collaboration needs will help integrate AI into their lives. The net effect is to eliminate misinformation, achieve low coordination costs, enable high quality tasks and collaboration at scale with minimal or little prompting.

Role

  • Manage day-to-day HR operations across multiple countries, including employee records, documentation and HR enquiries

  • Oversee employee onboarding and offboarding administration, ensuring all required processes are completed on time

  • Develop and maintain HR policies, SOPs and employee lifecycle processes

  • Manage HR systems and ensure employee information is accurate and up to date

  • Coordinate with payroll, finance and external HR vendors on employee changes, benefits and statutory requirements

  • Ensure HR processes comply with local employment regulations and company policies

  • Identify and implement improvements to HR workflows, reporting and automation

Requirements

  • 5+ years of experience in HR Operations, People Operations or HR Shared Services

  • Experience managing HR processes across multiple countries or legal entities

  • Strong knowledge of employee lifecycle administration, HR documentation and HR systems

  • Experience developing HR policies, SOPs and operational workflows

  • Understanding of employment compliance, payroll coordination and employee benefits administration

  • Strong organisational skills and attention to detail

  • Strong written and verbal communication skills in English

Nice to Have

  • Experience supporting international teams in technology companies

  • Experience working with EOR providers and external payroll vendors

  • Experience implementing HR systems or automating HR workflows

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