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Location
In office (Bengaluru)

Confirmed on the employer's own hiring board on Nov 11, 2026. First seen by Alion on Nov 10, 2026. Black Box scores B on the Alion truth index.

Overview
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Black Box is a digital infrastructure solutions provider with its headquarters office in Plano, Texas, delivering network and system integration, data centre buildouts, managed services, cybersecurity and its own AV, KVM, networking and cabling products. Founded in 1976 as Expandor and renamed Black Box in 1982, it is now part of India-listed Black Box Limited, formerly AGC Networks, and has around 3,600 staff, more than 1,500 customers and a presence in over 35 countries. It hires infrastructure and unified communications technicians, network and desktop support engineers, data centre programme managers, project coordinators and EHS and logistics staff.
  • Hardware network solution deployments spanning geographical separation.

  • Prepare documentation for internal and external clients detailing system/ Network designs and configuration of deployed solutions.

  • Handling Network related issues, handling LAN/ WAN, and SD WAN, DNS, Firewall related issues and support to employees and internal team globally.

  • Network Security patching.

  • Cisco / Juniper Firewall experience required

  • Working closely with Cyber Security team to manage Security patches on allocated tasks

  • Handling global Network plat form and available to work in Shits, if needed

  • Provide technical overview of product architecture, functionality, system / data requirements, service delivery and integration with enterprise applications.

  • Continuously develop and enhance knowledge, skills, and abilities to handle operating systems, networking infrastructure and products & services that BBOX supports.

  • Provide timely resolution, track tickets in Service now, Update ticket status, resolution basis in BBOX SLA defined

  • Actively and consistently, recommend and support all efforts to improve, simplify, automate and enhance day-to-day service delivery operations and the client experience.

  • Foster and contribute toward collaborative working relationships within operations and across all levels and departments of the organization to execute deployment engineering functions and company priorities.

  • Directly managing routers, switches, global and local load balancing, SSL acceleration, HTTP compression/caching, and DNS in a high-availability infrastructure.

  • Proficient in MS Office (Word, Excel, PowerPoint), Outlook, SharePoint

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