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Salary
≈ $54k – $111k per year (Estimated)
Location
In office (Phoenix, 3pm - 11pm)
Seniority
Junior · 2+ years exp

Confirmed on the employer's own hiring board on Oct 24, 2026. First seen by Alion on Jul 16, 2026. Black Box scores B on the Alion truth index.

Overview
Company
Impact
Profile match
Black Box is a digital infrastructure solutions provider with its headquarters office in Plano, Texas, delivering network and system integration, data centre buildouts, managed services, cybersecurity and its own AV, KVM, networking and cabling products. Founded in 1976 as Expandor and renamed Black Box in 1982, it is now part of India-listed Black Box Limited, formerly AGC Networks, and has around 3,600 staff, more than 1,500 customers and a presence in over 35 countries. It hires infrastructure and unified communications technicians, network and desktop support engineers, data centre programme managers, project coordinators and EHS and logistics staff.

Black Box Network Services, the global leader in communication system integration, is looking for Technician - Network with a proven track record in:

  • Racking and stacking of network devices
  • Cable patching
  • Physical layer troubleshooting
  • Equipment disposal activities
  • Installing and troubleshooting Cisco IP phones and Arista WAPs

Description

Hourly position based upon experience & skill level

Short Description

Description

Candidate will need to be qualified in installing, testing and certifying structured and patch panel cabling in a data center environment.

Introduction:

Black Box Network Services, the global leader in communication system integration, is looking for a Network Infrastructure Technician with a proven track record in:

  • Working in a structured cabling environment.
  • Installing single and multi-mode optical cabling.
  • Inspecting and cleaning installed optical cabling.
  • Installing copper cable to IEEE and BICSI cabling standards.
  • Testing installed cables using a Fluke Versiv Mainframe.
  • Decommissioning obsolete networking cabling infrastructure.
  • Working with elevated and underfloor cabling trays.
  • Assist in troubleshooting network equipment and cabling.
  • This position will support facilities management, site security and project engagement with a commitment and desire to satisfy our customer by completing all work at the highest level, always striving for perfection. The candidate must be motivated and self-driven for success.

Position Details:

  • Hourly position based upon experience & skill level
  • Tuesday - Saturday 3pm - 11pm
  • Location: Customer site - Phoenix, AZ
  • Client Addendum will need to be followed. Copy will be provided at the time of candidates offer.

Other Responsibilities Include:

  • The patching cabling between network equipment and customer’s network.
  • The installation of power cables from equipment to power supply in rack/cabinet/closet.
  • The installation, troubleshooting and de-installing network equipment.
  • Install/swap out cables, switches routers and etc.
  • Complete all hard and complex Move, Add Change (MAC) requests within the defined service levels.
  • Provide infrastructure cabling break-fix services for network infrastructure.
  • Perform layer 1 troubleshooting
  • Support carrier testing of circuits.
  • Assist with facilities efforts.
  • Power and uninterruptable power supply (UPS) restoral.
  • Water problems.
  • Emergency cooling restoration.
  • Fire suppression exercises, restoration, and post fire events.
  • Act as an interface, as needed, between associates at the applicable location and centralized project / operations / MAC management.

Requirements:

  • Requires appropriate equipment training with high-speed fiber optic transport.
  • The ability to clean high speed single and multi-mode optical connections.
  • The ability to measure, transmit and receive on high-speed optics.
  • The knowledge and experience to work safely with high-speed single mode long range optical lasers.
  • Experienced with Fluke Versiv Mainframe
  • Requires experience in working in a data centers and communications closets.
  • Must be able to safely lift heavy objects.
  • Must understand cable patching processes and procedures.
  • Proven success troubleshooting layer 1 network concerns
  • Must be willing to work shift work which includes nights and weekends.

Experience and Education:

  • 2-5 yrs experience relevant experience, preferably at least 1 year in a data center environment
  • Must an in-depth knowledge of structured cabling
  • Knowledge of IEEE and BICSI cabling standards

Physical Requirements:

Heavy Work: May frequently exert force equivalent to lifting up to approximately 50 pounds and/or occasionally exert force equivalent to lifting up to approximately 100 pounds.

Vision: Requires the ability to perceive the nature of objects by the eye.

Near Acuity: Clarity of vision at 20 inches or less.

Midrange: Clarity of vision at distances of more than 20 inches and less than 20 feet.

Far Acuity: Clarity of vision at 20 feet or more.

Peripheral: Ability to observe an area that can be seen up and down or left and right while eyes are fixed on a given point.

Depth Perception: Three-dimensional vision. Ability to judge distances and spatial relationships so as to see objects where and as they actually are.

Ability to adjust focus: Ability to adjust the eye to bring an object into sharp focus.

Color Vision: Ability to identify colors.

Speaking/Hearing: Possesses the ability to give and receive information through speaking and listening skills.

Motor Coordination: While performing the duties of this job, the incumbent is regularly required to sit; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The incumbent is frequently required to stand; and walk. The incumbent is occasionally required to climb or balance; and stoop, kneel, crouch, or bend.

About Us:

Black Box is a leading technology solutions provider. Our mission is to accelerate our customers’ business by valuing relationships with our team members, clients and stakeholders. By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as innovation, ownership, transparency, respect and open-mindedness, we deliver high-value products and services through our global presence and 2,500+ team members in 24 countries and growing. Black Box is a wholly owned subsidiary of AGC Networks.

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