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In office (Dubai)
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Senior
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Full-Time
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Blackstone eIT is a global system integrator (SI) and independent software vendor (ISV) that specializes in enterprise digital transformation, artificial intelligence, and business process automation. Founded in 2014 and headquartered in Seattle, Washington - with regional offices across the Middle East, North Africa, and Europe - the company develops custom software, AI-powered virtual agents, computer vision systems, and cloud infrastructure for clients in sectors such as healthcare, banking, government, and manufacturing.

BlackStone eIT is looking for an experienced Senior CRM Developer to join our team. In this role, you will be responsible for designing, implementing, and supporting CRM solutions using Microsoft Dynamics 365. You will leverage your technical acumen to tailor systems that meet our clients' unique needs, ensuring the highest standards of quality and performance.

Key Responsibilities

  • Develop and customize solutions in Microsoft Dynamics 365 CRM to enhance functionality and improve user experience.
  • Collaborate with stakeholders to gather and analyze requirements, translating them into technical solutions.
  • Design, implement, and maintain workflows, business rules, and plugins to automate business processes.
  • Create comprehensive documentation for system configurations, customizations, and processes.
  • Conduct thorough testing to ensure system reliability and performance.
  • Troubleshoot and resolve issues related to CRM systems, providing technical support as needed.
  • Stay current with industry trends and best practices in CRM technology to drive continuous improvement.

Requirements

  • Proven experience in Microsoft Dynamics CRM development and customization, specifically within Dynamics 365.
  • Strong understanding of CRM architecture, integrations, and deployment methodologies.
  • Experience with Microsoft Dynamics CRM web services (SOAP/REST).
  • Proficiency in programming languages such as C# and JavaScript.
  • Familiarity with SQL Server and database management.
  • Knowledge of n-tier architecture and design principles.
  • Strong analytical and problem-solving skills.
  • Excellent communication skills and the ability to work collaboratively within a team environment.
  • Ability to manage multiple tasks and meet deadlines effectively.
  • Experience with Agile development methodologies is a plus.

Benefits

  • Paid Time Off
  • Performance Bonus
  • Training & Development
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