Commercial Implementation Manager

Join Blink, a mobile-first employee experience platform, as a Commercial Implementation Manager. In this role, you will be responsible for managing your own portfolio of commercial-sized customers, supporting them through onboarding and implementation, and increasing customer satisfaction and engagement. You will work closely with key stakeholders and have the opportunity to drive growth in a scaling professional services function.

Missions

• Proactively working with new and prospective customers to enable them to get the most value from our platform.
• Managing multiple ongoing implementation projects end-to-end, building strong relationships with key stakeholders.
• Identifying customers’ needs and looking for opportunities to promote other Blink features and services, where you think value can be added.