Senior Site Reliability Engineer

Role & Impact

As a Senior Site Reliability Engineer at Blinq, you'll help build and operate the platform that powers millions of first interactions. You'll partner closely with platform, backend and product engineers to design resilient systems, automate operations, and continuously improve reliability as we scale globally.

Beyond keeping the platform running, you'll play a key role in shaping how AI transforms engineering at Blinq - using AI to automate operational toil, improve developer productivity, strengthen incident response and build more autonomous infrastructure.

What You’ll Do

• Design, build and operate highly reliable infrastructure that scales with global growth.
• Define and own SLOs, SLAs and error budgets, partnering with engineering teams to improve platform reliability.
• Evolve our observability, incident response and on-call practices to minimise downtime and improve operational excellence.
• Own and continuously improve our CI/CD pipelines, deployment workflows and developer experience.
• Identify reliability bottlenecks and proactively eliminate manual operational work through automation and AI.
• Build internal tooling and AI-powered workflows that help engineers move faster while maintaining reliability and security.
• Lead cross-functional initiatives spanning platform, infrastructure and product engineering.
• Champion engineering best practices across reliability, scalability, security and performance.

What You’ll Bring

• 5 - 7 years of experience in Site Reliability Engineering, Platform Engineering, DevOps or Infrastructure Engineering
• Deep understanding of distributed systems, cloud infrastructure and operating production systems at scale
• Experience designing high-availability, fault-tolerant architectures.
• Strong experience with monitoring, observability, logging and incident management.
• Strong experience building CI/CD pipelines, infrastructure automation and containerised workloads.
• Experience with cloud platforms (GCP preferred)
• AI fluency - you actively use AI tools (e.g. Claude Code, Cursor, GitHub Copilot or similar) to automate workflows, accelerate engineering and improve operational efficiency. You're excited about applying AI to infrastructure, reliability and developer productivity
• A collaborative mindset with a passion for mentoring engineers and raising the technical bar.
• Strong ownership, excellent judgment and a relentless drive to continuously improve systems and processes.