Dark Store Manager - Kolkata

Blitz • Delivery • Courier Services • 4 months ago
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Location
In office
Seniority
Middle · 3+ years exp
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 12, 2026. First seen by Alion on Jun 17, 2026. Blitz scores B on the Alion truth index.

Overview
Company
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Profile match

Blitz

Blitz is a quick commerce logistics company based in Bengaluru that gives direct-to-consumer and ecommerce brands 60-minute, same-day and next-day delivery through a network of dark stores. Operated by Bigshort Tails Private Limited, it works with fashion, beauty and healthcare brands across about nine Indian cities and is backed by investors including IvyCap Ventures and India Quotient. It hires dark store managers, team leads, area and operations managers, program managers, product managers, business finance associates, compliance executives and talent acquisition staff.
blitznow.in • HQ: Bengaluru, India • Courier Services • Delivery • 51-200 employees • Est. 2020
Tech stack of Blitz
Backed by India Quotient, Better Capital, IvyCap Ventures

ABOUT US

Blitz enables Same-Day Delivery for eCommerce brands to provide the best on-time delivery experiences to their customers. Blitz aims to simplify scalability & unlock growth by adapting to the latest consumer behavior trends in the eCommerce industry, making Same-Day Delivery more Convenient, reliable, and affordable. Blitz partners with enterprise brands across Fashion, Beauty & Personal Care, and Healthcare, helping them achieve 30%-40% higher conversions and 2x customer retention through best-in-class delivery experiences.

KEY RESPONSIBILITIES

  • Manage end-to-end dark store operations including inventory, order processing, dispatch, and last-mile coordination.
  • Plan daily manpower requirements including pickers, packers, and delivery executives based on order volume and demand trends.
  • Ensure accurate picking, packing, and timely dispatch of orders to meet SLA and customer expectations.
  • Monitor inventory levels, stock inward/outward, RTO handling, stock aging, and shrinkage control.
  • Maintain high standards of store hygiene, safety, and operational compliance.
  • Track operational KPIs such as order fulfilment rate, dispatch TAT, inventory accuracy, and delivery success rate.
  • Coordinate with central teams, vendors, and delivery partners to resolve operational issues.
  • Handle on boarding, training, and performance monitoring of store staff and delivery executives.
  • Provide real-time support to ensure smooth order fulfillment and excellent customer experience.
  • Identify process gaps and implement improvements to enhance efficiency and reduce operational costs.

BASIC QUALIFICATIONS

  • Minimum 3-5 years of experience in dark store, warehouse, retail operations, or logistics industry.
  • Strong understanding of dark store operations, inventory management, and last-mile delivery workflows.
  • Hands-on experience with RTO management, stock reconciliation, inventory aging, and dispatch planning.
  • Strong people management and problem-solving skills.
  • Knowledge of local geography of Patna and surrounding delivery clusters.
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