Public Relations and Communications Specialist

Bloomreach is building the world’s premier agentic platform for personalization.We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire  customer journey.

• We're taking autonomous search  mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses.
• We’re making conversational shopping  a reality, connecting every shopper with tailored guidance and product expertise - available on demand, at every touchpoint in their journey.
• We're designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do.

And we're building all of that on the intelligence of a single AI engine - Loomi - so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.

About the Role:

Bloomreach personalizes customer engagement for brands around the world. Through our AI platform, Loomi, we revolutionize how businesses connect with their customers across their website, emails, SMS, ads, and more. 

Where does that show up?

Ever gotten an email from your favorite brand? Ever browsed personalized recommendations on an ecommerce site? Ever used a search box to find the perfect outfit? Ever gotten a text message with a discount for being a loyal customer?

Then you’ve probably used Bloomreach. 

Now, as AI is taking on new possibilities, we’re also designing the future of autonomous marketing - with a marketing agent that builds end-to-end campaigns and lets marketers reclaim the creative, strategic, and customer-first work they were always meant to do.

Today, we power personalized customer engagement for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. But we want everyone to see the power of Bloomreach - and we need your help to do it. 

We’re looking for a Public Relations and Communications Specialist to help strengthen our media visibility and thought leadership around the world, with a primary focus on the U.S. 

This is a hands-on, individual-contributor role responsible for driving our media strategy and executive PR program. You’ll work closely with our executives, marketing, product, and customer success teams, as well as external PR agencies, to identify compelling stories and secure relevant media opportunities.

The ideal candidate is a self-starter comfortable working in the fast-moving world of AI. They’ll combine a strong strategic mindset with a sharp understanding of market trends and media interests. This individual should recognize which topics will resonate with the market, understand what journalists need, and translate complex technical information into clear and compelling business narratives.

Responsibilities:

• Lead media relations strategy in partnership with external agencies-proactively pitching stories, managing inbound press inquiries, coordinating interviews, and briefing executives for interviews 
• Craft compelling external communications, including press releases, media statements, bylines, and executive social media content
• Build and deepen relationships with reporters across business, AI, marketing, and ecommerce media to elevate Bloomreach's voice in the industry
• Drive our industry awards program end-to-end-identifying high-value opportunities and writing winning submissions that showcase our teams, customers, and company achievements
• Serve as the primary point of contact for two PR agencies, plus lead ad hoc strategic projects as they arise
• Support the internal communications team by turning company milestones and strategic updates into clear, high-impact announcements that keep employees informed and engaged
• Own media analytics and reporting, tracking coverage trends and translating insights into sharper PR strategy

Preferred qualifications:

• 2-4 years of experience in public relations or corporate communications for AI or B2B technology companies
• Excellent writing, editing, and message-framing skills
• Ability to manage multiple deadlines and stakeholders at once
• Ability to work at a global company that operates across multiple time zones
• Strong executive presence 
• Experience using AI in your own work
• The ability to thrive when priorities shift

Excited? Join us and transform the future of commerce experiences.

The base salary range for this position is $70,000-$100,000, plus bonus & RSU's. The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above.

Regional benefits:

• Health care including medical, dental, and vision insurance
• 401k Plan with employer contribution

More things you'll like about Bloomreach:

Culture:

• A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. 

• We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. 

• We believe in flexible working hours to accommodate your working style.

• We work virtual-first with several Bloomreach Hubs available across three continents.

• We organize company events to experience the global spirit of the company and get excited about what's ahead.

• We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.

• The Bloomreach Glassdoor page elaborates on our stellar 4.7/5 rating. The Bloomreach Comparably page Culture score is even higher at 4.9/5

Personal Development:

• We have a People Development Program - participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.

• Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.*

• Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.

• Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*

Well-being:

• The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*

• Subscription to Calm - sleep and meditation app.*

• We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.

• We facilitate sports, yoga, and meditation opportunities for each other.

• Extended parental leave up to 26 calendar weeks for Primary Caregivers.*

Compensation:

• Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*

• Everyone gets to participate in the company's success through the company performance bonus.*

• We offer an employee referral bonus of up to $3,000!

• We reward & celebrate work anniversaries -- Bloomversaries!*

(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)

Excited? Join us and transform the future of commerce experiences!

If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!

Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.