Warehouse Associate, Orlando

The Warehouse Associate receives shipments and restocks orders, keeps track of inventory, ships orders to customers, and maintains the cleanliness and organization of the warehouse space.

Key Responsibilities

• Signs for deliveries of company products.
• Organizes and restocks products in the warehouse.
• Take inventory of all supplies, and reorders materials as necessary.
• Processes and package orders.
• Operates forklift and other machinery needed to transport heavy items around the warehouse.
• Delivers orders to clients and customers.
• Addresses and resolves any shipment or delivery errors.
• Assists customer service department in addressing customer complaints with regard to shipments and deliveries.
• Inspects all goods being shipped and received, reporting defective or damaged items.
• Keeps warehouse organized and clean.
• Updates management or supervisor on the status of inventory, shipments, and deliveries.
• Devises new and improved ways to store and ship products.

Skills, Knowledge & Expertise

• Must have a valid driver's license.
• High School diploma or GED.
• Must obtain proper certification to operate forklifts or other heavy machinery in the warehouse.
• Proficient knowledge of warehouse procedure and policy.
• Excellent problem-solving skills and leadership qualities.
• Ability to work with levels of company staff.
• Works well with a team.
• Exhibits effective communication skills, essential to providing instructions and suggestions about warehouse organization to management and other warehouse associates.
• Pays close attention to detail, a skill essential in identifying order discrepancies and product deficiencies.
• Demonstrates strong customer service skills, for the purpose of handling customer complaints.
• Possesses the mental and physical acuity necessary to drive and operate heavy machinery.
• Must be able to multi-task and work efficiently.
• Demonstrates excellent time management skills.
• Possesses a clear knowledge of computer ordering systems.
• Has the ability to navigate and troubleshoot computer systems as necessary.
• Can think creatively and spatially, to organize inventory efficiently and effectively.

Job Benefits

• Medical, Dental and Vision
• PTO & Holidays
• 401K + Match
• Life Insurance
• FSA & HSA
• Short Term/Long Term Disability
• Legal Plan Support & EAP