Office Manager

About Bone Dry Roofing:

Bone Dry Roofing is a trusted leader in the roofing, gutter, and masonry repair and replacement industry. With a commitment to excellence and a passion for providing top-notch service, we have been serving our customers since 1989. Our team of experts takes pride in ensuring homes are safe, secure, and comfortable. We are now seeking a motivated Office Manager to join our team. This is an onsite position for our Sarasota, Florida Commercial Roofing Division office location.

Benefits & Compensation

• Pay of $18-20/hourly depending on experience
• Medical, Dental, and Vision Insurance plans available to full-time employees
• Company Paid Life, & Short-Term Disability Insurance up to a specified amount
• +More options including Voluntary Life, Accident, Critical Illness and Hospital Indemnity Plans
• 401K Plan with Company Match
• Paid Time Off and Paid holidays (after 90 days of service, in accordance with company policy)
• Company truck and fuel provided for company use
• Weekly Pay
• Opportunities for career advancement and skill development

Job Overview

Bone Dry Roofing is selectively seeking an Office Manager, this role is ideal for an organized communicator with a passion for developing relationships, improving processes, and delivering exceptional customer service.

Responsibilities

• Support scheduling, coordination, and general office operations
• Answer, manage, and document incoming phone calls with accuracy and professionalism
• Provide consistent, high-quality customer service in every interaction
• Serve as a primary point of contact for internal teams and external customers
• Maintain organized records, documentation, and communication logs
• Assist with resolving customer inquiries and ensuring timely follow-up
• Send roof orders to the Distributor.
• Send payment links and reminders after each project.
• Accounts Receivable and follow up tasks.
• Facilitate the closing process of each completed project
• Collaborate with team members to support efficient workflow and operations
• Assist new employees with completing onboarding paperwork
• Other office duties as assigned

Qualifications

• 2+ years of office, administrative, or related experience
• Experience answering, documenting, and managing phone communications
• High school diploma or equivalent
• Valid driver’s license
• Ability to pass a background check and pre-employment drug screening
• Strong organizational and time management skills
• Excellent communication and interpersonal abilities
• Consistent focus on delivering professional customer service
• Ability to multitask and remain composed in a busy office setting