Quality Assurance Engineer

BookNook is a research-driven High-Impact Tutoring solution that supports K-8 students in reading and math through live, synchronous tutoring sessions. Partnering with school districts and nonprofit organizations nationwide, BookNook delivers standards-aligned 1:1 or small-group instruction and structured tutoring models designed to strengthen foundational skills and accelerate student learning. Since 2016, BookNook has supported more than 2.7K schools and partners across 40 states. Independent research demonstrates a clear link between high-impact tutoring and improved student outcomes. BookNook is committed to expanding access to strong academic support by connecting schools with skilled, supported tutors and scalable delivery models. Learn more at https://www.booknook.com/

At this time, we are not able to provide sponsorship.

About the Role: Quality Assurance Engineer

Overview

As a Quality Assurance Engineer at BookNook, you will quickly play an integral role in testing and improving our cloud-based learning platform. You will join our fast-growing team as an employee that can build and shape the future direction of our services in delivering outstanding user experiences and learning tools.

At BookNook, we strongly believe that quality assurance should be built in at every stage of the product development lifecycle. You will work closely with a cross-functional team to ensure that new features are well-understood and vetted by the whole team. The ideal candidate will be able to roll up their sleeves and test features, but will be motivated to improve both how we test and how we communicate quality across roles.

Responsibilities

• Act as the quality owner of a complex system that is used by tens of thousands of students and teachers.
• Expand our automated testing infrastructure and build out automated end-to-end test coverage that'll allow us to move even faster.
• Contribute to and help maintain test standards and conventions across our codebase.
• Collaborate with engineering teams during code review and with automated and manual testing to ensure the quality of new features. The ideal candidate will help to provide engineers with support ensuring full testability of developed code.
• Conduct exploratory testing across environments and corner cases in existing software.
• Work with Customer Support team and the on-call engineers to identify, triage and resolve customer issues.
• Monitor CI results, investigate failing and flaky tests, and report on suite health.

Qualifications

• 2-3 years of Quality Assurance / Engineering experience.
• Experience collaborating with product managers, developers and partnership’s team to ensure quality throughout the product development process.
• Some experience writing automated tests in JavaScript (we use Playwright; but Cypress, Jest or similar experience is acceptable).
• Experience writing test plans and clear bug reports, using Test Management / Workflow tools like Jira.
• A strong sense of ownership and ability to work in a self-directed manner on a small and quickly growing team.
• Proven ability to manage and prioritize multiple concurrent responsibilities while prioritizing asking early questions, seeking shared understanding before testing begins, and effectively escalating blockages.
• Clear written communication, including presenting test evidence and test reports to different stakeholders.
• Experience testing web based applications, client/server-API tests; as well as browser based testing with knowledge of both UI and back-end service relationships.
• Understanding of relational database architecture/concepts.
• Continuous Integration workflows and tools (we use Github Actions)

Benefits & Perks

• Competitive salary: For this role, the starting range is 90-110k.
• Work remotely: Live and work wherever you like in the US.
• Health insurance: We offer medical, dental, vision and pet insurance for all our team members.
• Time to recharge: We offer unlimited PTO, 9 paid holidays, and one company-wide weeks’ off.
• 401(k): With 3% company match.
• Home office setup: Get a laptop + $130 monthly stipend for home expenses.

Join a company with a mission. BookNook has been around since 2016, is growing fast, and has already helped tens of thousands of children improve their literacy, especially those that come from the most disadvantaged environments. We're a scrappy, smart team that gets things done, but we are strong believers in family, friends, and work-life balance. Work on exciting technology and make a tangible difference in the world every day.

BookNook embraces diversity and is an Equal Employment Opportunity employer. Employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other status protected under federal, state, or local law.