Product Technician

Main Purpose of the Job

Hands-on and detail-oriented Product Technician to support the design, assembly, testing, and troubleshooting of electronic products and systems. As a key member of the engineering team, you will play a critical role in ensuring our products meet functional, quality, and safety standards throughout the development lifecycle.

Education, experience and competencies

• Matric and tertiary qualification/technical diploma in Electronic Engineering Technology and/or Electrical Trade (Red Seal).
• 2+ years of hands-on experience in electronics assembly, testing, or troubleshooting (preferably in a lab or product development environment).
• Strong knowledge of electronic systems, including installation, maintenance, and repair
• Knowledge of electronic components, schematics, and PCB layout. (advantageous)
• Ability to work from technical drawings, datasheets, and engineering documentation.

Responsibilities

• Assist engineers in the assembly, prototyping, and testing of systems.
• Assist Product Specialist with Software and Hardware testing.
• Perform diagnostic evaluations, fault isolation, and rework of PCB assemblies and prototypes.
• Document test results, product configurations, and any deviations from specifications.
• Use test equipment (e.g., oscilloscopes, multimeters, signal generators, logic analysers) to validate circuit performance.
• Support product qualification testing including thermal, vibration, EMI/EMC, and compliance checks.
• Assist in the creation and maintenance of technical documentation, such as test procedures, wiring diagrams, and part lists.
• Collaborate with cross-functional teams including design, manufacturing, and quality assurance to support product transitions from prototype to production.
• Maintain lab equipment, tools, and inventory in a safe and organized manner.
• Analysing product requirements and customer needs.
• Assisting in the preparation of product presentations and demonstrations.
• Provide on-site and remote technical support to clients and end-users
• Promptly troubleshoot and resolve issues with electronic systems.
• Monitor electronic system performance and suggest improvements for efficiency and reliability