Audio Visual Operations Engineer Lead

The Opportunity:

The Audio Visual (AV) Operations Engineer Lead is responsible for overseeing the maintenance and daily operational support of enterprise AV systems. This role ensures high-quality, reliable AV experiences across conference rooms, collaboration spaces, event venues, and remote environments. The Lead also guides a team of AV technicians, sets operational standards, and partners closely with IT, facilities, and business stakeholders. Due to the nature of work performed within this facility, U.S. citizenship is required.

You Have:

• Experience designing, supporting, and troubleshooting enterprise AV systems
• Experience with conferencing platforms such as Microsoft Teams Rooms, or Zoom Rooms
• Experience with AV hardware including DSPs, control systems, switching or distribution equipment, microphones, speakers, and cameras
• Experience leading technical teams or managing operational workflows.
• Knowledge of network fundamentals such as VLANs, QoS, or AV-over-IP
• Ability to translate technical concepts for non-technical stakeholders and support executive-level events
• HS diploma or GED

Nice If You Have:

• Experience in large enterprise, government, or multi-site environments
• Experience with monitoring and management platforms for AV and collaboration systems
• Possession of strong documentation, analytical, and project management skills
• Industry certifications such as CTS, CTS-I, or CTS-D
• Manufacturer certifications such as Crestron, QSC, or Extron

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model

Our people-first culture prioritizes the benefits of collaboration. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.

• Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
• Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen or customer facility, in alignment with your leadership's expectations and the needs of the role.
• Onsite: If this position is listed as onsite, work will primarily be performed full-time at a customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.