SAP Commerce Business Analyst

Bosch • English • Master's Degree • 1 month ago
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Salary
≈ $20k – $45k per year (Estimated)
Location
In office (Bengaluru)
Seniority
Middle · 5+ years exp
Employment
Full-Time
Overview
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Bosch

Bosch is a leading global supplier of technology and services, operating across mobility solutions, industrial technology, consumer goods, and energy and building technology. Headquartered in Germany, the enterprise is renowned for its innovations in Internet of Things (IoT) software, automotive components, power tools, and household appliances.
bosch.com • HQ: Gerlingen, Germany • Consumer Electronics • Artificial Intelligence • Hardware • Home Appliances • Automotive Manufacturing • Manufacturing • Consumer Goods • 5000+ employees

Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 27,000+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.

Key Responsibilities:

  • Gather, analyze, and document business requirements for SAP Commerce (Hybris) solutions.

  • Act as a liaison between business users and technical teams to translate requirements into functional specifications.

  • Define and document workflows, use cases, user stories, and business process diagrams.

  • Work closely with developers, testers, and project managers to ensure successful implementation.

  • Support UAT (User Acceptance Testing) by defining test scenarios and assisting business users.

  • Identify gaps between business needs and SAP Commerce capabilities and propose suitable solutions.

  • Assist in data migration, integration, and configuration activities.

  • Perform configuration and Data Management Activities in SAP Commerce Back Office.

  • Provide training and support to business users on SAP Commerce functionalities.

Required Skills & Qualifications:

  • Experience: 5+ years as a Business Analyst in SAP Commerce (Hybris)

  • Strong understanding of B2B/B2C eCommerce processes and customer journeys.

  • Knowledge of SAP Commerce modules (Product Content Management, Order Management, Customer Service, etc.).

  • Experience with Agile/Scrum methodologies and writing user stories.

  • Hands-on experience with JIRA, Confluence, and other project management tools.

  • Strong communication and stakeholder management skills.

  • Ability to troubleshoot and provide solutions for business process issues.

  • Experience in SAP ERP or S/4HANA integrations with SAP Commerce.

  • Experience working with cloud-based deployments (e.g., SAP Commerce Cloud).

B.E./B.Tech

Preferred Qualifications:

  • SAP Commerce (Hybris) certification is a plus.

  • MBA in Sales & Marketing

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