Hr Operations Field

Incremental 2026PEOP-160

Job Description:

• Fulfill workforce hiring for assigned hubs/sorting locations as per the plan and be agile to meet Operations Peaks and spikes.
• Coordinate with the central workforce team and comply with the approved vendors they provide to ensure timely hiring and workforce availability.
• Oversee onboarding, system registration, deployment, and offboarding processes for employees.
• Act as the main Workforce contact for Hub Managers on daily workforce and employee matters.
• Handle employee relations issues, complaints, disciplinary cases, and workplace investigations.
• Ensure compliance with company policies, labor regulations, and workforce procedures across assigned sites.
• Monitor vendor workforce performance, attendance, discipline, and compliance standards.
• Conduct workforce audits and maintain accurate employee records and HR documentation.
• Track and provide workforce metrics including hiring status, turnover, absenteeism, and disciplinary trends.
• Escalate operational workforce risks and recommend corrective actions when needed.

Job Qualifications:

• Bachelor’s degree in Business Administration, Human Resources, or a related field
• 1-3 years of experience in HR operations, recruitment coordination, or outsourced workforce in high labor industries.
• Proficiency in Excel and ability to work with workforce tracking systems
• Strong coordination and stakeholder management skills, especially with Operations teams
• Good analytical skills with ability to track and report headcount, attendance, and vendor performance
• High level of organization, responsiveness, and ability to work under pressure in fast-paced environments