Associate Account Manager
Botify is the AI Visibility and Agentic Commerce platform. We help the world's leading brands be found - and chosen - in an era where AI systems, not just consumers, are discovering, evaluating, and buying products. From ensuring AI bots can render and read your content (SpeedWorkers), to optimising product signals at scale (PageWorkers), to proactively pushing structured feeds directly to AI models (Agentic Feeds), Botify owns the infrastructure layer that determines whether brands win or lose in the age of agentic commerce.
Our customers include some of the largest retailers and digital businesses in the world. The shift from keyword search to AI-driven discovery is one of the biggest commercial transitions of the decade. We're at the centre of it.
Botify is listed on both the AWS Marketplace and Google Cloud Marketplace. Our sales teams work in active collaboration with AWS and GCP field teams to identify and drive value for mutual customers - giving our AEs access to partner resources, co-sell programs, and executive relationships that accelerate deals.
Role Overview
We are looking for a commercially-minded and customer-focused professional to join our growing Account Management team. As an Associate Account Manager, you’ll be responsible for growing and maintaining our existing revenue base with many of the world’s most exciting global brands. You’ll have a dedicated book of business among our Mid-Market accounts, and it will be up to you to own the commercial partnership between Botify and those customers.
What you’ll do
Build strong relationships with key decision-makers within our mid-market accounts, becoming a trusted partner
Be a voice for the customer within Botify, driving a customer-centric approach to all engagements Botify has with the customer
Know your client organisations inside and out - key players, reporting structure, budget cycles, growth goals, strategic initiatives
Work closely on a team with our Customer Enablement Managers to ensure customers are seeing maximum value from the partnership
Own the entire renewal process: running discovery to understand the critical KPIs, evaluation criteria, and decision process; confirming budget; and shepherding the contract over the finish line
Close product expansions, upsells, and cross-sells to grow your book of business and help deliver best-in-class net revenue growth
Lead annual business reviews, owning a value-based commercial narrative and business outcome
What we’re looking for
1+ years of relevant experience, with demonstrated success in fast-paced environments
Authentically passionate about helping our customers to grow their businesses and hit their targets
Empathetic and persuasive, with a strong mix of emotional intelligence and business savvy
Goal-driven, with capabilities of identifying clear paths to positive outcomes in complex scenarios
Highly detail-oriented and able to keep numerous balls in the air at once without skipping a beat; you can project manage and set priorities while managing multiple client relationships
Dependable, honest and trustworthy in your communication, both internally and externally
Ambitious and open to feedback; energised by being part of a high-performing, world class team
Salary
£37,000 - £42,000 base salary + 50% variable
What's in it for you
Competitive salary and quarterly bonus structure, ISO share options
Unlimited paid annual leave and flexible working policies
Workplace pension with Penfold, salary sacrifice scheme
Employee referral program
Private health insurance with Vitality (including medical, dental, mental health, and more)
Wide range of benefits (ClassPass, Cyclescheme, train ticket loan & more)
Regular Lunch & Learns, team socials and off-site events
Travel stipend to work from our offices in Paris, New York and Singapore
Opportunities for personal and professional development (career coaching with Bravely, social responsibility initiatives)
We are proud to be an equal-opportunity workplace. We are committed to equal employment opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
Industry research shows that women and those in traditionally underrepresented groups generally don't apply to jobs unless they check all the boxes for the role. If you feel strongly that you have what it takes for this role but don't check 100% of the boxes - that's okay - we encourage you to apply anyway and highlight what you can bring to the table!