Technical Engineer East

Job Family Group:

Sales Group

Job Description:

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Castrol is a global leader in lubricants and part of the bp Group, one of the world’s largest energy companies. In India, Castrol is a publicly listed company, leading in the Automotive, Industrial, and Marine lubricant sectors. With iconic brands, steadfast innovation, strong customer relationships, and a team of highly motivated employees, we have maintained our market leadership in India for over a century. Our robust manufacturing and distribution network in India helps us reach consumers through more than 135,000 outlets.

At Castrol, success knows no bounds. We offer a fast-paced learning environment where you can develop your career, whether in specialized functions or on a general management track. Castrol India has a proud legacy of championing top talent for leadership roles, both locally and globally.

This is a role within the Castrol organisation, and the successful candidate will become part of the Castrol ring-fence. If you are part of the ring-fence, it is expected that your employment will move with Castrol to new ownership

Technical Services Engineer - East

The Technical Engineering role provides engineering expertise and value selling support to Sales based on breadth of technical knowledge and extensive experience in the Industrial market. Role will support field-based technical service needs. Technical Engineer plays a significant role in developing and documenting the value proposition for new customer sales opportunities. Additionally, this role will support preventing the loss of existing business that comes under competitive threat.

What you will deliver:

• Demonstrate Safety Leadership and ensure HSSE excellence is achieved & maintained

• Conduct field testing of new and reformulated Castrol Industrial products & services

• Serve as industrial application expert, supporting internal and external stakeholders

• Actively support division sales teams in the acquisition of new business

• Work with sales to provide proven, cost effective, and timely solutions to customers’ process and product application issues using sound problem solving techniques

• Develop and provide high quality technical training to internal and external stakeholders

• Document and share best practices in case studies highlighting the benefits derived from Castrol products and services

• Support wider business objectives by participating or leading projects as needed to enable delivery of the Industrial strategy

• Act as mentor and trainer to salespeople and engineers with less experience

• Analyse Used Oil Analysis reports and comment as needed to enable informed decision making

E xperience and Qualifications:

Education

Bachelor's degree or equivalent experience in Engineering - Mechanical, Chemical, Lubrication, Manufacturing, or another related field

Experience

• Minimum of 5 years industrial technical experience

• Must be technically savvy and experienced in using Microsoft Office Suite, Sales CRM (i.e. Salesforce), and other sales/engineering related tools

• Expertise in Metalworking fluids and High Performance Lubricants along with related field applications across many customer market segments

• Strong value selling and external communication skills

• Knowledge and understanding in sustainability (energy savings, water reuse, net zero, etc.) preferred

• Skilled in the use of structured problem solving techniques

• Must be at least 18 years of age; Legally authorized to work in the United States; and not require sponsorship for employment visa status (i.e. H1B, TN, etc.) now or in the future

• Conduct one’s self in a manner that is safe, ethical, and consistent with applicable laws and regulations, BP Requirements, BP Who we are and our HSSE goals as required in BP’s Code of Conduct

• Products and Services Knowledge: Mastery

• Problem Solving: Mastery

• Project Management: Skillful

• Customer Training: Skillful

• Measuring & Demonstrating Customer Value: Mastery

Skills & Competencies

• Customer relationship management

• Sales analysis

• Relevant knowledge of Manufacturing Industry

• Territory management

• Ability to manage Distributor network and managing indirect sales representatives. Ability to lead and Motivate team to achieve company objectives - Mastery

• Ability to execute company offers, programmes with the help of distributor partners !!

At Castrol, we support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly. There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, and excellent retirement benefits, among others! We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

Travel Requirement:

Up to 50% travel should be expected with this role

Relocation Assistance:

This role is eligible for relocation within country

Remote Type:

This position is a hybrid of office/remote working

Skills:

Channel Management, customer and competitor understanding, Customer promise execution, Customer Segmentation, Customer Service Design, Delivers an effortless customer experience, Demand Management, Digital Fluency, Internal alignment, market, Negotiating value, Offer and product knowledge, Operational pricing, Sales forecasting/demand planning, Sector, Using insights dashboards

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Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.