Volunteer - Administrator

Volunteer Administrator

Location: Lancashire

Brainkind have a network of services across the UK that support people with acquired brain injury and other neurological conditions. Our neurological centres, residential homes, hospitals, and supported living services across the UK are there to help people wherever they are in their journey.

Why volunteer with Brainkind?

If you are looking for a rewarding and fulfilling volunteer experience, where you can make a tangible difference in the lives of others, Brainkind is the perfect place for you. By joining us, you will have the chance to make a meaningful impact, develop new skills, and be part of a supportive and inclusive family, dedicated to creating positive change.

About the role:

As an Admin Volunteer with Brainkind you will be meeting and greeting visitors to the service, covering the reception in the early evenings and supporting employees within admin and organisation, helping them to make a positive impact. You will be contributing to the smooth and efficient running of our services.

Activities may include:

•       Data entry, filing, typing and general office duties to support administrative tasks

•       Making and receiving phone calls

•       Assisting with handling incoming and outgoing mail

•       Assisting with projects and marketing campaigns/newsletters to promote organisational activities

•       Assisting teams to gather feedback through surveys

How often we would like your support:

We hope you will volunteer 3 - 6 hours a week, but all our roles are flexible to suit you.

What we hope you will bring to the role:

•       A friendly and supportive approach

•       Reliability and trustworthiness

•       Organisational skills

•       Proficiency in computer skills

•       Excellent communication skills

•       An understanding of the importance of maintaining confidentiality

What you can expect from us:

We want to provide a volunteering environment that is inclusive, stimulating, friendly and supportive. As part of our commitment to you we will:

•       Ensure you have a clear idea of what your role involves

•       Make sure you have all the training you need

•       Ensure you feel appreciated and respected

•       Provide you with regular support

•       Ask for feedback and provide you with opportunities to help shape our future

•       Celebrate your successes and recognise your contribution

•       Resolve any concerns or complaints promptly and fairly

•       Reimburse any out-of-pocket expenses

Some of the benefits to you:

•       Gain valuable experience and skills

•       Make a real difference

•       Join a supportive and welcoming community of volunteers and employees that celebrate diversity and individual differences

•       Make new friends and feel connected

•       Build your confidence and improve your own wellbeing

•       Enhance your CV and future job opportunities

More information about volunteering:

In addition to the specific duties and responsibilities outlined in this profile, all Brainkind volunteers should be aware of their specific responsibilities:

•       Demonstrate a commitment to undertaking relevant checks, training, and following all Brainkind’s policies and procedures

•       Adhering to health and safety and fire regulations and cooperate with the charity in maintaining good standards of health and safety

•       Promoting a positive attitude towards diversity and inclusion

•       Demonstrating a commitment to Brainkind’s aims, objectives and core values

•       All volunteers are expected to maintain confidentiality and protect sensitive information, including following data protection regulations, to protect those that we support

To join our friendly team, click the Apply Now button.

**Please note we will be shortlisting and interviewing candidates on a rolling basis until the role is filled therefore, we recommend applying as soon as possible. **

*All successful candidates are subject to compliance checks including 3 years of checkable references and DBS/PVG checks*

Brainkind are a Disability Confident Employer. As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. Brainkind is committed to promoting a diverse and inclusive organisation. It is a place where we recognise, celebrate, and live our values which includes offering a range of inclusive employment policies and staff engagement forums to support employees from all backgrounds.