Sample Coordinator, Product Development

Product Development Specialist - Secaucus, NJ

Position Overview:   

We are seeking a hard-working creative problem solver to join Brilliant Earth’s Product Development team. As a Product Development Specialist, you'll be at the center of how Brilliant Earth's jewelry comes to life: managing samples, coordinating with vendors, and keeping the development process accurate and moving in a fast-paced environment. You'll build strong day-to-day relationships with our manufacturing partners while helping the team make smart, resourceful decisions with the resources at hand. We have a social and environmental mission at the core of our company, and we're looking for someone who's just as energized by our social goals as our business ones. It's all in the details, and you'll help make sure every Brilliant Earth purchase meets our standard for quality and craftsmanship. 

The ideal candidate will be able to work a full-time schedule of Monday-Friday. This role is in-person in Secaucus, NJ.

The targeted budget for this position is $55k-70k This compensation budget range may be adjusted at any time at the discretion of the company.

Key responsibilities include:   

Vendor & Sample Management  

• Manage sample inventory end-to-end; tracking, organizing, photographing, and performing quality assurance 
• Partner directly with vendors to produce samples and live orders, communicating clearly to maintain accuracy and efficiency  
• Build and maintain vendor relationships, including leading weekly meetings to track deliverables  
• Manage style allocation across the catalogue with partners, upholding manufacturing standards and best practices  

Quality & Process Improvements  

• Support quality improvement initiatives, including chain testing and quality metrics tracking  
• Contribute cross-functionally to supply planning and inventory control  
• Identify and implement improvements to systems, policies, and procedures that support Brilliant Earth's quality, delivery, and cost objectives  
• Support the identification of potential packaging needs for new products 
• Leverage AI tools to streamline sample tracking, vendor communication, and quality reporting 

You’re a great fit if you have:  

• BA degree or equivalent preferred  
• Experience with vendor management required (2+ years preferred)  
• Experience in the jewelry industry and/or product development is preferred 
• Experience performing quality assurance testing and photographing physical samples is preferred 
• Ability to communicate effectively across all levels of the organization, including external vendors and partners  
• Strong computer skills, including Excel, PowerPoint, and knowledge of ERP/inventory systems (NetSuite a plus) 
• Experience using AI-assisted tools (e.g., ChatGPT, Claude, Microsoft Copilot) to streamline your work, and an appetite for finding new ways to apply them. 
• Interest in socially and environmentally responsible organizations and products  
• Strong attention to detail and follow-through.  
• Ability to think critically and adapt quickly, with a high sense of urgency, in a flexible environment  
• Team player with an ability to work collaboratively  
• Entrepreneurial spirit / self-starter 

What We Offer:

• Career Growth.  We want to see you sparkle! Through regular 1-1’s with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Ask the hiring team for more information on how Brilliant Earth creates a culture of collaboration and growth during your interview conversations!
• Diverse, mission-minded team.  We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!
• Lifestyle Spending Account.  At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!
• Continued Education.  Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings.
• Employee Discounts.  As an employee at Brilliant Earth, you’ll receive a generous discount on our jewelry.
• Mental Wellness Perks.  We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!
• Giving Back and Volunteer Opportunities.  In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering.
• Medical, Dental, and Vision.  We offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!
• 401k match.  We know that saving for the future is important. That's why we offer a generous 401k match.
• Paid Time Off.  We know it’s important to recharge and relax
• Parental Leave.  We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions.
• Disability and Life insurance.  100% employer-paid.
• Pre-Tax Commuter Benefits

How to Apply & What to Expect:

Everyone at Brilliant Earth has a voice - we want to hear yours! If you are interested in growing with Brilliant Earth, send us a resume and cover letter letting us know why you are interested in joining our mission and our team. Please include a sentence about your favorite shape of diamond. 

If selected for an interview the process for this role includes a phone call with the recruiting team, an online exercise to explore our website and common customer inquiries, and a video interview with one of our leaders!

#IND333

More About Us

At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time.

Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other - our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations.

When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. 

Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. 

Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. 

Notice to Colorado Applicants: There is no application deadline. Applications will be accepted on a rolling basis. 

Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee’s specific record and the duties and requirements of the specific job.

Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test.  An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100.

If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at [email protected].