Key Account Manager

At Bristol Myers Squibb, our employees often ask, “Who are you working for?”-a question that fuels collaboration, accountability, and urgency in our work. Our purpose-driven culture inspires us to discover, develop, and deliver innovative medicines to prevail over serious diseases. We offer uniquely interesting and meaningful work, opportunities for growth, and a supportive environment that values inclusion, wellbeing, flexibility, and comprehensive benefits. This is work that transforms the lives of patients, and the careers of those who do it.

Strategic Account Management

• Develop and execute comprehensive account plans for assigned hospitals and healthcare institutions.
• Analyze account dynamics, patient pathways, treatment landscapes, and market opportunities.
• Identify growth opportunities and implement customized strategies to achieve sales objectives.
• Monitor account performance and adjust strategies based on changing market conditions.

Customer Engagement & Relationship Management

• Build and maintain strong relationships with key healthcare professionals, pharmacists, nurses, administrators, and decision-makers.
• Conduct effective scientific and business discussions with customers.
• Develop partnerships that enhance patient access and optimize treatment adoption.
• Maintain regular customer interactions and provide value-added solutions to stakeholders.

Business Development & Execution

• Achieve sales targets and key performance indicators within assigned territories.
• Identify and influence key treatment decision points that impact patient access.
• Execute promotional activities, educational programs, and account initiatives in accordance with compliance standards.
• Collaborate with cross-functional teams including Medical, Market Access, Marketing, and Patient Support Programs.

Market Intelligence

• Monitor competitor activities, market trends, treatment guidelines, and reimbursement changes.
• Gather customer insights and translate findings into actionable business strategies.
• Provide timely and accurate market feedback to internal stakeholders.

Compliance & Ethics

• Conduct all activities in accordance with company policies, industry regulations, and ethical standards.
• Ensure accurate reporting and documentation of customer interactions and business activities.

Required Qualifications

Education

• Bachelor's Degree in Pharmacy, Medical Technology, Nursing, Life Sciences, Pharmaceutical Sciences, or related healthcare field.

Experience

Mandatory

• Minimum 1 year of Oncology experience within the Siriraj Hospital territory.
• Minimum 2-3 years of pharmaceutical sales experience.
• Demonstrated experience managing key accounts in major tertiary-care or academic hospitals.

Preferred

• Experience in Oncology and/or Hematology therapeutic areas.
• Experience working with multidisciplinary teams and complex hospital stakeholders.
• Experience launching new products or driving patient access initiatives.
• Experience with government and university hospitals.

We hire for skills and capabilities, not just credentials - if this role excites you, but doesn’t perfectly match your resume, we encourage you to apply anyway.

How We Work

Where you work matters - because collaboration, innovation and patient impact happen in many settings. Our roles are structured across four work models: site-essential, site-by-design, field-based and remote-by-design. The model assigned to this role is based on its core responsibilities. Learn more at https://careers.bms.com/ways-of-working.

Supporting People with Disabilities

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to [email protected]. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement.

Candidate Rights

BMS will consider qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

For roles based in Los Angeles County only: If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/

Data Protection

We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

If this posting is missing required information required by local law or incorrect, contact BMS at [email protected] with the Job Title and Requisition number. Do not send application-related inquiries to this email. To check your application status, please login to your Candidate Home Account.