Product Manager (Fulfilment & Operations)
About Us
Backed by top regional and global VCs, BRKZ is Saudi Arabia’s fastest-growing construction-tech startup. Our web platform, mobile apps and WhatsApp channels give contractors instant access to 7,000+ building-material SKUs from 1,100+ vetted suppliers, with quotes in minutes and buy-now-pay-later financing built in. In just two years we have on-boarded 850+ contracting companies, supported giga-projects such as NEOM and King Salman Park, and scaled RFQs to $350 million while keeping positive unit economics.
You can read more about BRKZ's latest news on Forbes, TechCrunch & Wamda.
Overview:
We are looking for aMid-Senior level Product Manager who brings a pro-active attitude to solving customer problems through innovative solutions to drive the product strategy and roadmap with cross-functional teams. As the Product Manager for Fulfillment and Operations, you will lead and own outcomes within the fulfillment domain. Your primary focus is to streamline the order lifecycle-moving transactions efficiently from commitment to closure-while proactively reducing manual workflows, operational delays, and errors.
You will be responsible for shipping high-reliability products that serve as the daily operational backbone for the Procurement, Operations, and Accounting teams.
What You will do (Responsibilities):
- Own problem definition, scope, and success metrics for fulfilment flows.
- Map end-to-end workflows from PO to delivery to reconciliation.
- Identify friction, rework, and failure points across people, process, and systems.
- Prioritize work based on operational impact, business value, effort, and risk.
- Partner with Tech Leads in a two-in-a-box model with shared accountability.
- Write clear requirements, acceptance criteria, and release definitions.
- Align Operations, Finance, Procurement, and Supply stakeholders.
- Identify and deliver automation and AI-assisted workflow opportunities.
- Work with Data and Engineering to ship AI-enabled features.
- Use AI tools to accelerate discovery, analysis, and synthesis.
- Apply AI to improve backlog quality, requirements clarity, and delivery throughput.
- Partner with Engineering to improve SDLC efficiency using AI-assisted tooling.
- Measure adoption, accuracy, cycle time, and operational impact post-launch.
- Lead reviews, decisions, and trade-offs with senior stakeholders.
What Success look like:
- Shorter fulfilment and order close cycles.
- Fewer manual interventions and escalations.
- Higher data accuracy across orders, invoices, and reconciliation.
- Measurable efficiency gains from automation and AI.
- Strong adoption by Operations, Procurement, and Accounting teams.
- Predictable delivery with Engineering.
Who You are (Qualifications):
- 5-7 years product management experience.
- Ownership of operational or workflow-heavy products.
- Hands-on experience using AI tools across discovery, delivery, or operations.
- Experience shipping automation or AI-assisted features.
- Experience improving product team throughput or quality.
- Strong systems thinking across people, process, and tools.
- Comfort with operational metrics, dashboards, and impact tracking.
- Strong facilitation, presentation, and decision-making skills.
- Ability to challenge stakeholders and hold clear product positions.
Nice to Have;
- Experience in logistics, supply chain, or marketplaces.
- Exposure to finance operations, invoicing, or reconciliation.
- Familiarity with LLM-based tools, workflow automation, or agents.
What we offer:
- Great opportunity to be part of a start-up with a lot of responsibility and independence early on and where you will have an impact on the entire business.
- Non-stop Learning before everything.
- The best idea wins; we are all ears when it comes to ways to do things better.
- Exciting stock options and Premium health insurance.
- Attractive compensation package.
- Product first mindset.
Check our guide onHow to prepare for your interviews with BRKZ
Pls note : Certain positions eventual grading might be subject to interview performance, this allows great talent to shine regardless of years of experience and keeps a fair process based on how big of an impact you deliver in the organization.