Senior Claims Representative
Confirmed on the employer's own hiring board on Oct 15, 2026. First seen by Alion on Oct 16, 2025. Brown & Brown scores A on the Alion truth index.
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Brown & Brown is seeking a Senior Claims Representative to join our growing team in Carmel, IN!
The SeniorClaims Representative manages high priority accounts and catastrophic claims.
How You Will Contribute:
Maintain a claim inventory as deemedappropriate bymanagement
Verify, research evaluate and make recommendations on appropriate coverageon each claim, using discretionary judgment
Make timelycontact with members, injured workers, agents, providers, attorneys, etc.
Investigate claim with phone interviews/emails and obtain appropriate documentation
Evaluate exposure and adjust reserves as required
Conclude claim processing in accordance withcompany standards
Meet with members, agents, injured workers, attorneys, etc. as deemednecessary
Provide training and act as a mentor for members and other claims personnel
Travel to annual workers compensation conference and/or attend educational seminars
Other job-related projects or assignments as delegated
The Sr. Claims Representative will maintainand uphold a high standard for customer service.
Licenses and Certifications:
Insurance and/or Industry certification or designation
Skills & Experience to Be Successful:
Associate’s or Bachelor’sdegree in business, financial related discipline,
or Human Resources (preferred)
Proficient with Microsoft, Windows, Excel, IVOS, etc.
Exceptional telephone demeanor
Ability to maintaina high levelof confidentiality
3 - 5 years’ experience in similar position
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
- Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
- Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
- Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
- Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.