Senior Technical Analyst

BSP Financial Group - Technology (reference BSPPG10726).

Applications close: 2026-11-17.

The Senior Technical Analyst, reporting to the Head of Technology Delivery, will lead business and technical analysis to develop secure and testable technology solutions, maintaining end-to-end traceability from requirements to operational transition. This role involves managing technical delivery across multiple initiatives, including handling technical tasks, documentation, and agreed outcomes. The analyst will collaborate with Project Managers, Program Managers, and business owners to create deliverables that fulfill approved business needs, working within Waterfall, Agile, and Hybrid frameworks using established governance, architecture, security, and service-management controls.

• Requirements & Business Analysis: Gather, analyse and document business, functional, technical, data, security and operational requirements, including process mapping, business rules, user stories and acceptance criteria.
• Solution & Technical Analysis: Develop and review functional and technical specifications, solution documentation, interfaces, data flows and configuration requirements in collaboration with Architecture and Technology teams.
• Initiative Delivery: Support assigned technology initiatives throughout the delivery lifecycle, managing requirements, documentation, priorities, risks, issues and dependencies while working closely with Project and Program Managers.
• Testing & Quality Assurance: Support estimation, backlog refinement, design reviews, defect resolution, SIT and UAT activities, ensuring requirements are traceable through testing and implementation.
• Documentation & Controls: Maintain accurate BRDs, specifications, process models, user stories, traceability records, transition documentation and technical runbooks using Jira, Confluence and approved repositories.
• Implementation & Technical Support: Support implementation, cutover, operational readiness, knowledge transfer and post-implementation activities, including specialist technical support and root-cause analysis where required.
• Application Support & Development: Provide assigned development and technical support for key solutions, including the PNG Department of Finance E-Receipting System, BSPPay and BSP Card Internet Payment Gateway.
• Technical Leadership: Mentor analysts and technical team members, provide peer review and contribute to continuous improvement across analysis, documentation, testing and delivery practices.

• University degree in Computer Science, Business Administration or a related discipline.
• Minimum 3 years’ experience as a Technical Analyst or in a similar role, including delivery of large and complex technology initiatives.
• Strong experience in requirements gathering, process analysis, solution design, user stories, acceptance criteria, functional and technical specifications, and requirements traceability.
• Demonstrated experience delivering technology change, including products, systems and digital channels, with sound knowledge of IT delivery models, processes and project delivery.
• Practical knowledge of ReactJS, Docker, Docker Compose and Linux, along with integration, APIs, data, security and non-functional requirements.
• Strong understanding of project and portfolio management, demand and pipeline management, and managing multiple delivery priorities.
• Experience using Jira and Confluence for requirements, documentation, workflow and delivery management.
• Strong stakeholder engagement and people management skills, with the ability to collaborate, motivate teams and support successful delivery outcomes.
• Excellent analytical, problem-solving, written, verbal and interpersonal communication skills.

If you think you have the appropriate skills and experience to perform this role, send your application and detailed CV to:

Senior Manager Talent Acquisition, via this form.

Please contact us should you require additional information.

Only shortlisted applicants will be contacted for interviews.