Manager, IT - Software Engineering & Development

PURPOSE

Builders FirstSource (BFS) is embarking on a multi-year business transformation that will enable us to outperform our competition and enable industry transformation.  In connection with this initiative, BFS will harmonize our core operations on SAP S/4HANA Private Cloud.

The Manager, IT is the internal BFS technology lead that will oversee the optimal process design of plan to produce in the following solutions: 

SAP S/4HANA Cloud, Private Edition – leveraging the core manufacturing and production functionality; spanning production planning, shop floor control, material management, quality management and control, maintenance management, cost management, production control and analytics.

SAP S/4HANA Cloud for Manufacturing Planning & Scheduling – drive enterprise collaboration via product planning, change management, and operations by minimizing disruptions via routings, work instructions, and aligning shop floor execution. Aim to reduce manufacturing cycle times, streamline build package creation and planning, and leverage responsive production planning scenarios.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Partner with business stakeholders and business process owner(s) to create and develop comprehensive manufacturing and production planning roadmap spanning solutions outlined above.

Lead and manage the SAP Manufacturing and Production Planning processes, including configuration, integration, customization, master data, and reporting spanning functions of demand planning, capacity planning, materials management, material requirements planning (MRP), sales and operations planning (S&OP), production scheduling, shop floor control, and quality management.

Lead and manage the organization's plan to produce processes, ensuring alignment with Builders FirstSource's business transformation strategy and principles while developing comprehensive release strategy for respective area.

Manage and mentor a team of IT Business Analysts and Subject Matter Specialists to ensure effective collaboration, knowledge sharing, and delivery of high-quality solutions. Develop team members' skills and career paths through coaching, feedback, and training opportunities, fostering a culture of continuous improvement and innovation.

Develop and monitor objectives and key results (OKRs) for process area, establishing corresponding KPIs to track progress and measure success. Analyze KPI data, identify trends, and recommend areas for improvement to ensure continuous optimization and improvement.

Provide regular reports and updates to stakeholders and leadership, including insights and recommendations based on KPI data analysis. Apply design thinking and/or process redesign principles to develop innovative solutions that enhance the end-user experience in SAP Manufacturing and Production Planning processes, incorporating user feedback and insights for a user-centered approach.

Leads areas of a project from requirements to execution

Follows appropriate agile and/or other development principles to ensure quality and performance standards.

Understands where service gaps can occur within work of team and helps implement plans to close service delivery gaps.

Manages resources, including allocation of current resources into organizational priorities, developing resource plans and roadmaps for future software engineering needs.

Understands business needs, system functionalities and processes.

Ensures communication of standards (e.g., coding standards and review)

Solves complex and escalated aspects of a project as needed.

Reviews design documentation and may perform coding, debugging, testing, troubleshooting, and threat modeling throughout the development process.

Stays current on industry trends, implements, and monitors new technologies, industry trends and best practices.

Maintains long-term relationships with vendors and other third-party resources to ensure high quality services are delivered consistently.

Collaborates with multi-functional teams to hold technical discussions and solve immediate problems.

Provides input to leadership team on development priorities, resources allocation.

SUPERVISORY RESPONSIBILITIES

This job has supervisory responsibilities, including but not limited to: supervises assigned team members (in-person and remote); talent selection and training; planning, assigning and directing work; performance management, including conducting performance reviews; recognizing team members; addressing and resolve concerns timely, escalate for help when necessary.

MINIMUM REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Bachelor’s Degree or relevant experience in Manufacturing and/or Production related field.

3-5 years of experience in managing teams

7+ years of experience of overseeing configuration warehouse and/or logistics/transportation related process design, large scale ERP experience preferred.

Or equivalent combination of education and experience.

Core job related skills.

Portfolio Planning

Resource Planning & Optimization

Vendor Management

Business/Financial Management

Product Development

Solution Design

Contract Management

Data Management and Enterprise Integration technology platforms

Data modeling and integration frameworks

IT Practices and Frameworks (ITIL, SDLC, Agile, and other common frameworks)

COMPETENCIES

Subject matter expert in Manufacturing and/or Production Planning & Execution

Experience in project management, process design and metrics

Excellent verbal and written communications skills

Excellent presentation and facilitation skills

Strong self-starter and self-directed worker

Strong leadership and management skills, including driving results through people.

Excellent interpersonal, influencing and negotiation skills.

Established strategic and critical analysis skills.

Skill in establishing and maintaining effective working relationships.

Business and Financial Acumen

Demonstrates depth of understanding for the P&L and financial analysis

Teaches business and financial acumen to others.

Understands KPIs and how BFS makes money.

Knows the different business segments and how they relate to one another.

Understands customer sales and engagement.

Demonstrates functional and/or technical expertise.

Understands complex issues and demonstrates problem solving skills.

Understands how to maximize business results regardless of industry cycle.

Results Driven

Holds self and others accountable.

Communicates and sets clear goals with plans to deliver.

Manages competing priorities effectively.

Demonstrates appropriate urgency.

Drives to exceed expectations in alignment with our BFS SPICE values.

Embraces and follows best practices.

Demonstrates self-starter, can-do attitude.

Strategic Thinking and Decision Making

Leverages resources and teams around them to solve problems and create mutually beneficial outcomes.

Demonstrates willingness and courage to make tough decisions in a timely manner.

Balances short-and-long term priorities

Demonstrates proactive versus reactive thinking.

Asks questions to identify root cause and analyze situations more accurately.

Servant Leadership

Demonstrates humility by putting others first.

Builds trust-based relationships.

Leads by example with kindness and respect.

Collaborates well across all areas of the business.

Advocates for others

Actively listens to understand the meaning and intent of what the other person is communicating.

Demonstrates authenticity and encourages others to do the same.

Emotional Intelligence

Demonstrates situational awareness – knows when and how to adjust leadership style in different situations.

Demonstrates self-awareness – understands strengths and weaknesses

Demonstrates empathy – puts themselves in other’s shoes.

Assumes positive intent.

Develops and Leads Others

Drives alignment through clear communication of vision, goals and expectations.

Invests time on a regular basis in performance feedback and developmental conversations.

Fosters a respectful and inclusive environment.

Empowers, motivates, and inspires others.

Coaches and mentors others for their development.

Guides and persuades others to deliver positive outcomes.

Growth Mindset

Demonstrates a growth mindset; takes appropriate risks, fails fast and forward, learns from mistakes.

Perseveres and champions growth, even in the face of resistance, ambiguity, or possible failure.

Thinks like an owner with an entrepreneurial spirit.

Demonstrates and encourages intellectual curiosity.

Continuous learner; seeks opportunities and knowledge for personal and professional growth.

Sees possibilities over problems – actively seeks solutions.

Innovation

Encourages out-of-the box thinking to create new ways of doing things.

Continuously seeks to improve and simplify pain points in the business.

Anticipates, embraces, and leads change.

Develops and executes breakthrough strategies.

Integrity

Does the right thing even under challenging circumstances?

Communicates with honesty.

Consistently treats others fairly and equitably.

Demonstrates reliability and does what they say they will do.

Conducts tough conversations and delivers difficult messages with kindness and respect.

WORK ENVIRONMENT / PHYSICAL ACTIVITY

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Subject to both typical office environment and outside locations with temperature and weather variations.

Must be able to lift and carry up to 25 pounds.

Ability to travel up to 40% during the multi-year business transformation, will likely shift down to 20% after initial business transformation is complete.