Senior Manager, IT - Security HQ IT-Cyber Security

PURPOSE

As Senior Manager, IT - Security, you will provide strategic leadership and oversight for security engineering, governance, and compliance initiatives across the organization. This role will drive the development and execution of security strategies, ensuring alignment with business objectives and regulatory requirements. This role is responsible for building and leading high-performing teams, fostering innovation, and championing a culture of continuous improvement in cybersecurity practices.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Lead and mentor a diverse group of subject matter experts, providing strategic direction and guidance for security design and system implementations across projects, infrastructure, and business teams.

Oversee companywide projects, ensuring robust security support and integration throughout the project lifecycle.

Identify and drive improvements in systems, processes, and strategies to enhance the organization’s security posture.

Collaborate with internal business partners and technology groups to develop and implement solutions addressing complex security challenges.

Ensure the availability, effectiveness, and continuous improvement of critical security systems and controls by prioritizing technology initiatives and resource allocation.

Develop and communicate the security organization’s strategic initiatives, resource plans, and objectives to senior leadership.

Represent the security function in executive forums, influencing decision-making and advocating for security priorities.

KEY PERFORMANCE INDICATORS (KPIs)

Security Incident Reduction: Year-over-year decrease in the number and severity of security incidents.

Compliance Rate: Percentage of successful audits and compliance with regulatory requirements.

Project Delivery: Timely and on-budget completion of security-related projects.

Team Engagement: Improvement in team engagement scores and retention rates.

Budget Management: Adherence to budget targets and effective allocation of resources.

Control Effectiveness: Measurable improvements in the effectiveness of security controls.

Stakeholder Satisfaction: Positive feedback from internal and external stakeholders regarding security initiatives.

Collaboration Metrics: Number and quality of cross-functional projects successfully completed.

SUPERVISORY RESPONSIBILITIES

Directly supervise assigned team members (both in-person and remote), including talent selection, onboarding, training, and professional development.

Plan, assign, and oversee work, ensuring alignment with organizational goals and standards.

Conduct performance management activities, including regular reviews, recognition, and timely resolution of concerns.

Foster a culture of accountability, collaboration, and continuous learning within the team.

Escalate issues as necessary and advocate for team needs at the senior leadership level.

MINIMUM REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Bachelor's degree from an accredited college/university

10+ years relevant work experience, with at least 3 years in a leadership role

Or equivalent combination of education and experience.

COMPETENCIES

Strategic Leadership: Demonstrates vision, decisiveness, and the ability to lead through ambiguity and change.

Technical Expertise: Communicates complex security concepts clearly and effectively to diverse audiences.

Change Management: Drives and manages organizational change, fostering agility and resilience.

Customer Focus: Anticipates and exceeds internal and external customer expectations.

Business Acumen: Deep understanding of market, economic, legal, and regulatory environments impacting the business.

Agile Practices: Champions agile methodologies and adapts quickly to feedback and market needs.

Results Orientation: Takes initiative, pursues goals with persistence, and achieves outstanding outcomes.

Team Building: Builds and sustains high-performing, diverse teams with a shared sense of purpose.

Talent Development: Coaches and mentors team members, building organizational capability.

Stakeholder Management: Influences and drives decisions for beneficial business outcomes across multiple stakeholders.

Staff Direction: Effectively directs staff, sets clear expectations, and ensures accountability.

Budget Management: Manages budgets responsibly, aligns spending with strategic priorities, and seeks cost efficiencies.

Business and Controls Decision-Making: Makes informed business and controls decisions within their area of expertise.

Cross-Functional Collaboration: Collaborates with experts in other areas to achieve organizational goals and deliver results.

BFS COMPETENCIES

Business and Financial Acumen

Demonstrates depth of understanding for the P&L and financial analysis

Teaches business and financial acumen to others.

Understands KPIs and how BFS makes money.

Knows the different business segments and how they relate to one another.

Understands customer sales and engagement.

Demonstrates functional and/or technical expertise.

Understands complex issues and demonstrates problem solving skills.

Understands how to maximize business results regardless of industry cycle.

Results Driven

Holds self and others accountable.

Communicates and sets clear goals with plans to deliver.

Manages competing priorities effectively.

Demonstrates appropriate urgency.

Drives to exceed expectations in alignment with our BFS SPICE values.

Embraces and follows best practices.

Demonstrates self-starter, can-do attitude.

Strategic Thinking and Decision Making

Leverages resources and teams around them to solve problems and create mutually beneficial outcomes.

Demonstrates willingness and courage to make tough decisions in a timely manner.

Balances short-and-long term priorities

Demonstrates proactive versus reactive thinking.

Asks questions to identify root cause and analyze situations more accurately.

Servant Leadership

Demonstrates humility by putting others first.

Builds trust-based relationships.

Leads by example with kindness and respect.

Collaborates well across all areas of the business.

Advocates for others

Actively listens to understand the meaning and intent of what the other person is communicating.

Demonstrates authenticity and encourages others to do the same.

Emotional Intelligence

Demonstrates situational awareness – knows when and how to adjust leadership style in different situations.

Demonstrates self-awareness – understands strengths and weaknesses.

Demonstrates empathy – puts themselves in other’s shoes.

Assumes positive intent.

Develops and Leads Others

Drives alignment through clear communication of vision, goals, and expectations.

Invests time on a regular basis in performance feedback and developmental conversations.

Fosters a respectful and inclusive environment.

Empowers, motivates, and inspires others.

Coaches and mentor others for their development.

Guides and persuades others to deliver positive outcomes.

Growth Mindset

Demonstrates a growth mindset; takes appropriate risks, fails fast and forward, learns from mistakes.

Perseveres and champions growth, even in the face of resistance, ambiguity, or possible failure.

Thinks like an owner with an entrepreneurial spirit.

Demonstrates and encourages intellectual curiosity.

Continuous learner; seeks opportunities and knowledge for personal and professional growth.

Sees possibilities over problems – actively seeks solutions.

Innovation

Encourages out-of-the box thinking to create new ways of doing things.

Continuously seeks to improve and simplify pain points in the business.

Anticipates, embraces, and leads change.

Develops and executes breakthrough strategies.

Integrity

Does the right thing even under challenging circumstances?

Communicates with honesty.

Consistently treats others fairly and equitably.

Demonstrates reliability and does what they say they will do.

Conducts tough conversations and delivers difficult messages with kindness and respect.

WORK ENVIRONMENT / PHYSICAL ACTIVITY

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Subject to both typical office environment and outside locations with temperature and weather variations.

Must be able to lift and carry up to 25 pounds.

Occasional travel may be required.