Account Manager

Overview

Cadent ignites seamless connections between brands, publishers & consumers. Our predictive AI orchestrates outcomes on any platform customers are on, across any media they consume & at any stage of the journey. To learn more, please visit Cadent.com.

VuePlanner®, a verified YouTube Measurement Partner, is looking for an experienced Account Manager to join our growing team. This individual will own client development and oversee campaign activations with some of our most prominent agency partners and advertisers. Being an Account Manager at VuePlanner provides a unique opportunity to gain valuable YouTube advertising knowledge from a leader and verified partner in the space. This person will support campaign activations from pre-launch through campaign completion - working closely with the VP of Accounts, Account Directors, and the Ad Operations team. This role based in NYC to allow for easy client-facetime opportunities, reporting to an NYC-based Account Director.

Responsibilities

• Account Management: Be the main day-to-day resource for client inquires on key accounts and provide internal and external support on multiple activations. Confidently contribute to campaign status calls as an expert in the client’s campaign, VuePlanner, and YouTube solutions.
• Campaign Management: Coordinate with clients and internal departments to support on-time campaign launches. Work through media planning details to collect and organize campaign assets and secure 3P reporting from clients. Use project management tools to maintain clean and accurate internal campaign records. Collaborate with VuePlanner’s operations team and oversee live campaigns to ensure fulfillment while accounting for added-value and target margins. Ultimately own campaign success for your book of accounts - including timely post-launch QA, coordinating reporting needs and proactively monitoring campaign pacing & performance.
• Analysis & Insights Support: Work with VuePlanner’s campaign management team to provide clients with meaningful in-flight reporting plus comprehensive final reports that identify key insights, campaign trends, and recommendations for how to increase success during future activations.
• Finance Support: Work with the Finance and Accounting team to collect monthly invoicing info for your accounts.

Qualifications

• 3+ years of experience in an Account Management, Media Planning, or Client Activation capacity - being a client-facing point of contact and managing multiple clients or campaigns simultaneously.
• Previous experience at an ad tech company, digital media agency, digital publisher, or advertising/marketing services company
• Experience in video advertising, either through management of video partners or directly managing video ad buys (YouTube buys specifically a plus)
• Understanding of video media buying strategies and media math (CPM/CPV/CPC/CPA), 3P tracking (DCM, Double Verify, Integral Ad Science, Nielsen, Innovid, etc.) campaign optimization, and reporting analysis
• Previous experience working in Google Ads or DV360 buying platforms, a plus
• Experience with brand studies including Google Brand Lift and Search studies, Kantar studies, etc., a plus
• Highly competent with Microsoft Office Suite, primarily excel and PPT to support in campaign reporting

The successful candidate will also demonstrate the following abilities:

• Dedication to achieving success for client KPIs, and thus their satisfaction with VuePlanner and likeliness to become a repeat client.
• Strong relationship building skills - history of fostering relationships with clients or partners and working together towards a common goal.
• Self-starter ready to take on challenges and find solutions, even if there is minimal direction.
• Forward-thinker able to foresee potential campaign issues and proactively develop solutions.
• Cool and thoughtful under pressure; able to successfully navigate and solve client issues.
• Ability to multi-task and work through several projects at once with strong time management skills.
• High attention to detail and organizational skills
• Excellent client-facing oral and written communication skills
• Willingness to stay on top of industry trends and new Google and YouTube features
• Eager to contribute to a start-up type environment in which proactivity and accountability are key

Eligibility:

• Must be legally authorized to work in the United States without employer sponsorship now or in the future.

So, if the leading edge of media technology is the place you want to be, please contact us today and let’s start the conversation!

Health & Wellbeing

• Inclusive health, dental, and vision plans built to support diverse lifestyles
• Enhanced support for reproductive health, family planning, and new parents
• Employer contribution to HSA
• Voluntary Benefits: Pet Insurance, LegalEase Legal Assistance, Critical Illness, Hospital Indemnity, and Accident coverages
• Generous and inclusive paid parental leave
• Mental health support and Employee Assistance Program (EAP)
• Free access to the Calm App
• Monthly Wellness reimbursement
• Special discounts through LifeMart and Plum Benefits
• Flexible Time Off (FTO) policy and company breaks
• 11 observed Federal holidays
• Summer Fridays between Memorial Day and Labor Day

Inclusion & Belonging

• Employee Resource Groups that foster connection and community
• DEI programming and initiatives
• Company-sponsored events to bring employees together
• Offices across the U.S., including Manhattan, Philadelphia, and San Jose

Financial & Security

• 401(k) participation with discretionary employer match
• Life, Short-term, and Long-term Disability coverage
• Cell phone and WiFi stipend
• Pre-tax commuter benefits
• Access to certified financial coaches and planning tools

Values

• Passionate. We are inspired partners.
• Purposeful. We create with intention.
• Curious. We discover what’s possible.

The salary range for this role takes into account a wide range of factors considered in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications as well as other business and organizational needs.

Cadent is an Equal Opportunity Employer and is committed to supporting all it’s employees when it comes to Inclusion & Diversity. Cadent’s policy is to provide equal opportunity for applicants & employees without regard to race, color, religion, creed, gender, gender identity or expression, sexual identity or orientation, age, national origin or ancestry, citizenship, disability or medical condition (including pregnancy, childbirth, or related medical condition), sexual and reproductive health decisions, genetic information, marital status (including domestic partnerships and civil unions), pregnancy, culture ancestry, familial or caregiver status, military status, veteran status, socioeconomic status, unemployment status, status as a victim of domestic violence or any other basis prohibited by law. and will not discriminate against the basis of disability. This commitment is honored when it comes to decisions on hiring, recruiting, training, promotions, compensations, benefits, transfers and terminations.

Cadent is seeking to actively engage with our employees from a wide variety of cultures and to connect with our clients differently. Our workforce has generational diversity that supports greater innovation when we maximize representation of all diversity. Our active employee resource groups promote engagement across all groups of individuals that are represented within the company and externally.

Pay Range