Housekeeping Inspector

Assists with the overall day-to-day operation of a diverse work force in the hotel. Creates a great time by ensuring that the highest level of guestroom cleanliness is achieved and maintained.

• Inspects guests’ rooms to ensure the highest cleaning standards are met.
• Provides counseling and supports team members in meeting their responsibilities and becoming part of the team.
• Ensures all team members follow hotel policies and procedures.
• Expedites and oversees special requests from the Front Desk.
• Attends management meetings.
• Develops teams and its members.
• Motivates employees to provide superior customer service to our guests.
• Monitors job performance daily.
• Meets the attendance guidelines of the job and adheres to departmental and company policies.
• Demonstrates Horseshoe’s Spotlight 5 behaviors: Initiates Friendly Greeting, Smiles and Makes Eye Contact,
• Demonstrates Upbeat and Positive Attitude, Checks for Satisfaction, Provides a Warm Farewell.
• Previous housekeeping experience is required.
• Strong written and verbal skills are required.
• Excellent interpersonal, customer service, organizational, team building, and problem solving skills are required.
• Must demonstrate the ability to lead, guide, direct, develop and motivate people at all levels.
• Must possess strong people skills and ability to problem-solve through listening and responding to the needs of team members.
• Knowledge of Housekeeping operation is preferred.
• Knowledge of computers and typing skills are essential.
• Computer software knowledge to include Word and Excel is preferred.
• Must have a good understanding and working knowledge of chemical and cleaning supplies and techniques/equipment, including MSDS, OSHA guidelines would be beneficial.
• Must be able to converse, understand, read and write in English.
• Bilingual helpful (Spanish). Must be able to calmly handle stressful situations.
• Must be willing to work any day of the week. Must be able to get along well with co-workers and work as a team.

• Must be able to perform the physical job duties of line employees in emergency situations.
• Must be able to work independently and with co-workers.
• Must be able to respond calmly and make rational decisions when handling guest and employee conflicts.
• Must be able to speak distinctly and persuasively to others.
• Must be able to stoop, bend, push, pull, and carry up to 50 pounds.
• Must be able to maneuver in hotel, up and down stairs and reach above shoulder level.
• Must have good finger movement and rotating wrist motion.
• Must be able to tolerate cleaning chemicals, without developing an allergic reaction.
• Must be able to work in areas containing second hand smoke.
• Must be able to operate equipment, including vacuum cleaners, floor machines, carpet extractors, computer, copy machine, typewriter, mop and broom.
• Caesars reserves the right to make changes to this job description whenever necessary.