Business Analyst - Requirements Engineering

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Who we are

CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary

Job Description

CAI is hiring! We are looking for a Business Analyst - Requirements Engineering for a full-time, long-term contract opportunity that is hybrid (3 days/week onsite) in Trenton, NJ. The selected candidate will lead HR process analysis and produce build-ready workflow and form specifications for key initiatives supporting the New Jersey Department of Children and Families, including the agency's HR Modernization initiative. Your specifications will be written in a structured, machine-ingestible format that feeds directly into the program's code generation toolchain.

Only work authorizations not requiring sponsorship now or in the future will be considered. Local candidates only, please.

What You’ll Do

HR Process Analysis

• Analyze current-state HR processes, including recruitment, position management, onboarding, personnel actions, and compliance workflows
• Document future-state workflows, identifying manual steps, pain points, and opportunities for automation
• Validate process models with HR business owners and the Application Manager before they are turned into specifications

Subject Matter Expert Facilitation

• Plan and lead subject matter expert sessions to capture, validate, and refine business requirements
• Make the most of limited SME time by preparing agendas, pre-drafted specifications, and targeted questions
• Record decisions, open items, and follow-ups, and drive them to closure

Workflow & Form Specifications

• Break business requirements down into build-ready specifications for workflows, forms, field validations, routing, approvals, and notifications
• Write clear, testable acceptance criteria for every requirement
• Write specifications in structured markdown or a comparable machine-ingestible format following program templates, not prose narrative
• Keep specifications under version control and manage revisions as requirements change

Requirements Traceability

• Maintain the requirements traceability matrix across a large requirement set, from source through specification, story, build, and test
• Enforce unique requirement IDs, eliminate duplicates, and keep formatting consistent across the requirement set
• Report traceability coverage and gaps to the Project Manager and delivery leads

Delivery Support

• Work with developers, architects, and QA to clarify specifications during build
• Support backlog refinement and story readiness in Jira or similar tools
• Review generated output against specifications to confirm the system behaves as intended

What You'll Need

Required:

• Bachelor's degree from an accredited college or university
• 5+ years of experience in business analysis or requirements engineering
• Demonstrated experience in HR process analysis and workflow and form specification
• Experience facilitating subject matter expert sessions
• Proven ability to break business requirements down into build-ready written specifications with acceptance criteria and traceability
• Experience maintaining a requirements traceability matrix across a large requirement set
• Experience writing in structured markdown or a comparable machine-ingestible specification format rather than prose narrative
• Proficiency with Jira, Confluence, Excel, or similar requirements management tools
• Strong organizational and analytical skills with close attention to detail
• Exceptional written and verbal communication skills

Preferred:

• Human resources or payroll domain experience
• Public sector requirements work with limited subject matter expert availability
• Prior work feeding specifications into a code generation toolchain
• CBAP, PMI-PBA, or related business analysis certification
• Experience supporting State of New Jersey agencies
• Experience within Human Services, Child Welfare, Public Health, or Social Services programs

Physical Demands

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards
• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

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Reasonable accommodation statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] (888) 824 - 8111.

EEO Statement

It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.

The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.