Systems Analyst

Req number:

Employment type:

Worksite flexibility:

Who we are

CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary

Job Description

We are looking for a Systems Analyst - Consultant to support operations for the legacy System. This position will be a full-time contract role and will be onsite initially with the potential to transition to a hybrid schedule.

What You'll Do:

• Serve as a liaison between business programs and IT teams to develop technical solutions that support operational and business needs
• Develop, retrieve, analyze, and distribute reports and datasets for internal and external stakeholders
• Provide operational support for the legacy MMIS and associated subsystems
• Respond to business inquiries, coordinate vendor requests, and facilitate communication between business and technical teams
• Translate business requirements into system requirements and technical specifications
• Perform complex systems analysis, design review, testing, validation, and troubleshooting activities
• Review and verify QA and User Acceptance Testing results and document issues for resolution
• Identify and escalate operational risks, issues, and action items while recommending potential solutions
• Collaborate with vendors, state agencies, federal agencies, providers, and other stakeholders
• Support SDLC activities and SCDHHS-specific code library modifications involving COBOL and JCL programs
• Contribute to process improvement initiatives and adherence to SDLC standards
• Communicate technical and operational information effectively through written and verbal channels

What You'll Need:

Required

• Bachelor’s degree in a technical, business, or healthcare field Equivalent combination of 7+ years of systems analysis and/or systems development experience may be substituted
• 5+ years of Medicaid or healthcare industry experience, including Medicaid claims and provider operations
• Proficiency with COBOL programming
• 5+ years supporting healthcare mainframe systems in a technical analyst or related role
• At least 3 years of experience with EDI transactions and companion guide management
• Experience working with Medicaid eligibility and/or enrollment systems in an operational capacity
• Understanding of MMIS mainframe systems and operational processes
• Experience with: MVS COBOL JCL IDMS/NETWORK CA-ADS CHANGEMAN SAS
• Ability to troubleshoot system issues through job schedules, logs, and operational monitoring
• Experience working within cross-functional teams
• Strong written and verbal communication skills
• Ability to effectively communicate with stakeholders, technical teams, vendors, and business users

Preferred

• Subject Matter Expertise in MMIS Operations
• Strong data analysis and reporting experience using SAS, Excel, data visualization tools, and statistical analysis software
• Experience developing and presenting technical, operational, and status reports
• Self-motivated professional capable of working independently with minimal guidance

Physical Demands

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards
• Sedentary work that involves sitting or remaining stationary most of the time with occasional movement throughout the office for meetings and collaboration
• Ability to conduct repetitive tasks on a computer utilizing a mouse, keyboard, and monitor

#LI-KW1

Reasonable accommodation statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] (888) 824 - 8111.

EEO Statement

It is the policy of Computer Aid, Inc.(CAI) not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.

The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.