Receptionist
First seen by Alion on Sep 21, 2026.
Experience in dealing with patients and providing professional customer service.
Strong communication and interpersonal skills with the ability to handle patients' inquiries and concerns professionally.
Experience in handling medical approvals and coordinating with insurance companies.
Experience in managing customer complaints and escalating issues to the appropriate management.
Experience in handling medical test requests, appointments, reports, invoices, and payments.
Experience in arranging and coordinating home visit requests and schedules.
Ability to enter and maintain accurate daily operational data and keep customer databases up to date.
Experience in presenting and explaining medical services, laboratory tests, promotions, and offers to customers.
Ability to handle approvals and manage the order cycle in accordance with company policies, insurance requirements, and contractual guidelines.
Experience in maintaining and organizing important documents, licenses, contracts, and official records.
Requirements
Bachelor's degree.
Experience from 1 to 3 years in the same field.
Good Knowledge of English
Excellent communication skills
Full knowledge of computer and Office programs.