APS Cloud Specialist

The profile will be a key member of the Wealth Management Application Production Support team, responsible for ensuring the stability, availability and operational excellence of critical banking applications and cloud-based platforms. The role combines Application Production Support expertise with Cloud, Automation and DevOps practices.

• Provide Application Production Support for Wealth Management IT applications and data platform services
• Handle incidents, service requests and production support activities according to SLA commitments
• Participate in shift rotations, on-call support and weekend/public holiday support activities
• Escalate production risks, operational issues and critical incidents to management in a timely manner
• Perform monitoring, reporting and continuous improvement activities to enhance service quality and availability
• Analyze application, middleware and system logs to identify and resolve issues proactively
• Participate in Disaster Recovery (DR) tests and Live Play activities
• Review, create and maintain technical documentation and knowledge articles
• Support knowledge transfer activities and validate information shared by development teams
• Build and maintain Ansible Playbooks and Terraform scripts for infrastructure provisioning, configuration and deployment automation
• Train and support Operations teams on Ansible, Docker and Kubernetes technologies
• Contribute to operational excellence initiatives focused on reducing MTTD and MTTR

• Experience with Linux Administration (Red Hat Enterprise Linux)
• Experience with Cloud Platforms (IBM Cloud, AWS, Azure or Google Cloud)
• Experience with Kubernetes (K8s) Administration and Support
• Experience with Docker Containers and Containerized Platforms
• Experience with Infrastructure Automation with Ansible
• Experience with Terraform Infrastructure as Code
• Experience with Python and/or Bash Scripting
• Experience with PL/SQL and Database Troubleshooting
• Experience with CI/CD Tools (Jenkins, Travis, Concourse or similar)
• Experience with Application Monitoring and Observability Tools including Dynatrace
• Experience with Application Log Analysis and Production Troubleshooting
• Experience with ITIL Practices and Service Management Processes
• Experience with DevOps and Automation Engineering Practices
• Fluent in English

• A permanent job contract for a long term project
• Tech equipment + SIM Card + personal smartphone
• Health and Life Insurance
• Social events and team buildings
• The commitment of letting you grow with us, and be rewarded accordingly
• A dynamic and young team that will be always there to support you
• Training in the latest technologies
• Coffee, fruits, snacks and a warm welcoming when you pass by the office

Resumo organizado por IA a partir do anúncio original. Confirma os detalhes no site da empresa.