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Salary
up to $40k per year
Location
In office (Pasadena)
Seniority
Junior · 1+ year exp
Visa
H-1B filings in 12 months: 22 · green card filings: 3
Employment
Full-Time

Confirmed on the employer's own hiring board on Nov 10, 2026. First seen by Alion on Nov 10, 2026. Caliber scores B on the Alion truth index.

Overview
Company
Impact
Profile match
Caliber is an American automotive services company headquartered in Lewisville, Texas, providing collision repair, auto glass repair and replacement, and fleet repair services. Founded in 1997, it has grown to more than 1,800 service centers across 44 states and works closely with insurance partners under the Caliber Collision and Caliber Auto Glass brands. It hires auto body technicians, painters and paint helpers, parts coordinators, customer service consultants, center general managers, mobile glass technicians and apprentices, along with finance and training staff at its support center.

Service Center

Pasadena - E Colorado Blvd

JOB SUMMARY

Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monitoring work volume scheduled for the center and recommend load level requests when necessary, coordinating Rental Car/Tow companies to provide one-stop service to all customers while maintaining a broad knowledge base of insurance partner requirements regarding authorizations, billing and load level processes.

OUR COLLISION CUSTOMER SERVICE REPRESENTATIVE FOR THIS POSITION CAN MAKE UP TO:

  • $20 per hour!

BENEFITS OF JOINING CALIBER

  • Benefits from day one: Immediately eligible for medical, dental and vision
  • Industry Comparable Pay - Paid weekly and eligible for overtime
  • Paid Vacation & Holidays - Begin accruing day 1
  • Career growth opportunities - We promote from within!
  • A career for life - You’ll gain hands-on experience within a production shop

REQUIREMENTS

  • 1+ years of experience within a customer facing environment

ABILITIES/SKILLS/KNOWLEDGE

  • Effective verbal and written communication skills
  • Ability to navigate multiple software systems, i.e., Microsoft Office Suite
  • Work through competing priorities and adapt easily to a fast-paced environment
  • Ability to provide personable, friendly customer service to internal and external customers
  • Ability to work in a collaborative environment

By joining Caliber, you can help us Restore the Rhythm of our Customers Lives. We see the potential in every member of our team and look for every opportunity to advance their careers. We believe in consistent career training on leadership skills and new technologies to make sure every teammate has an opportunity to achieve their career goals.

Caliber is an Equal Opportunity Employer

Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires.

Must be eligible to work in the U.S. with no restrictions.

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