Senior Manager, Process Engineer

Service Center

This position leads high-impact process engineering initiatives across the center portfolio, owning the end-to-end lifecycle from opportunity identification through deployment and post-implementation measurement. The Senior Manager, Process Engineering serves as a senior technical leader, driving cross-functional programs, coaching and mentoring other process engineers, and partnering with leaders across the growth businesses to translate operational priorities into measurable improvements. The role is accountable for the business outcomes its programs deliver against KPIs and sets the standard for how process engineering work is scoped, executed, and measured at Caliber. Depending on team structure and business need, this role may also include operational people leadership responsibilities for a small team of process engineers. Essential Duties and Responsibilities:

• Lead the most complex and highest-impact process improvement programs across the growth business portfolio, from problem framing through solution design, deployment, and sustained measurement.
• Independently analyze current processes, identify optimization opportunities, and develop innovative solutions that scale across the center network.
• Serve as a cross-functional program leader, aligning stakeholders across Operations, Strategic Accounts, IT, Finance, and HR without formal authority.
• Coach and mentor other process engineers on methodology, analytical rigor, and stakeholder management; act as a technical resource and reviewer for the broader team's work.
• Depending on team structure and business need, may operationally manage a small team of process engineers, providing day-to-day direction, guidance, and support.
• Present recommendations, business cases, and results to C-suite executives.
• Work directly with the Chief Growth Officer to identify, size, and drive process improvement initiatives.
• Lead change management for programs, including stakeholder readiness, communications, and adoption tracking.
• Contribute to the standards, playbooks, and methodologies used for process engineering work (e.g., Lean/Six Sigma, root cause analysis, KPI measurement, SOP development).
• Design, run, test, and upgrade systems, tools, and processes for the most complex initiatives.
• Own the KPI framework for the programs under management; drive data-based decision-making at the operational and executive level.
• Provide technical leadership for troubleshooting complex process issues and implementing corrective actions.
• Lead complex capital projects related to process improvements, equipment upgrades, and capacity expansion, including building the associated business cases.
• Ensure adherence to applicable health and safety requirements and regulations.
• Perform other duties as assigned to further optimize processes and support broader business goals.

Education/Experience:

• Bachelor's degree is required. MBA is strongly preferred.
• Five to seven years of professional experience in management consulting, corporate strategy, operations strategy, or process engineering is required.
• Management consulting experience is strongly preferred.
• Experience building business cases for capital or operational investments is required.

Knowledge/Skills:

• Demonstrated ability to lead cross-functional programs and influence senior stakeholders without formal reporting authority
• Working knowledge of process design methodologies (Lean, Six Sigma, or equivalent), tools, and software, with demonstrated ability to rapidly learn and implement structured process improvements
• Strong coaching and mentoring skills; able to develop the technical and consultative capabilities of less experienced engineers
• Strong business acumen and the ability to translate operational strategy into a prioritized set of process improvement initiatives
• Advanced problem-solving and data analysis skills, with the judgment to distinguish high-impact opportunities from lower-value work
• Executive presence and the ability to communicate complex technical concepts to executive audiences
• Demonstrated ability to manage multiple concurrent, high-visibility initiatives across teams and geographies
• Track record of building repeatable practices, playbooks, and SOPs at enterprise scale
• Advanced proficiency in Microsoft Office Suite and data analysis tools

Work Environment:

Work is typically in a normal office administrative environment involving minimal exposure to physical risks. Occasionally will work in a shop environment with exposure to fumes, airborne particles, caustic chemicals, moderate noise, and temperature fluctuations. Onsite Role in Lewisville, TX

Physical Requirements:

Position requires little to moderate physical activity. Handling of average objects of weight up to 15 pounds; occasional standing or walking; frequently at a keyboard, workstation, or desk. Occasional travel to centers required (less than 10%).

Travel Requirements: Travel as required.

Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires.

Must be eligible to work in the U.S. with no restrictions.