Accounting Systems Process Specialist

Permanent Full Time

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The Accounting System Process Specialist will support and oversee various complex accounting and financial functions across multiple lines of business within the Public Service Plans.The incumbent will manage workflow of the back-end accounting processes and be responsible for both performing those financial transactions as well as providing day-to-day operational support to the Accounting System Coordinators.

This position plays a key role in managing suspense account activity and reconciliations as well as maintaining the integrity of our claim payment processes. The role is responsible for reviewing processes, accounting controls and supporting internal audit requests to ensure compliance and proper execution of financial controls.

Accountabilities:

• Responsible for various complex back end accounting and financial transactions, processes, investigations and interactions for Public Service Plans.
• Oversee and perform the various complex accounting and financial transaction investigations within various systems (SAP, FSCD, Mainframe)
• Analyze and perform various suspense account investigations and reconciliations for completeness of client financial records and internal audit requirements
• Investigation and responsible for clearing claims transactions by searching and analyzing BEN, PAS, EAS and E&C systems for accuracy and consistency
• Direct GIPA and GPS to correct systems and procedures so claims can clear E&C Suspense
• Responsible for monitoring claim reporting and identifying appropriate corrective action in cooperation with both GWL and Third Party Payors (TPP) individuals
• Provide operational support, assistance and guidance to ensure policies and procedures, both administrative and systematic are being followed
• Investigate and perform ad hoc duties including searching through databases, analyzing and creating management reports
• Manage workflow and responsible for operational support, trouble-shooting, and making decisions/judgements as required.
• Communicate with external sources such as Third Party Payors, Telus, and the banks to resolve accounting issues.
• Prepares Monthly, Quarterly and annual suspense account reconciliations to ensure compliance and completeness of client financial records.
• Ensure the immediate Supervisor is kept aware of any issues that may compromise the integrity of the area’s processes or the ability to meet deadlines

Qualifications and Competencies:

• Post-secondary education with an administrative background, one year Community College or related work experience
• Post-secondary education in a mathematical/accounting field or CPA enrollment is an asset
• High attention to detail and accuracy.
• Excellent communication, organization, and time-management skills.
• Ability to manage multiple priorities, meet deadlines, and work collaboratively in a team environment.
• Proficient in Microsoft Excel, Microsoft Word, and Microsoft Access.
• Strong process improvement capabilities, leveraging analytical thinking and problem-solving skills to enhance business processes and operational outcomes.
• Understanding Health & Dental Claims processes and business knowledge would be an asset.
• Reliability Status Security Clearance - this can only be completed with candidates who receive an offer of employment. This is a personal security status that is required as a condition of employment before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada website. The cost of submitting these checks will be covered by Canada Life.

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The base salary for this position is between $45,600 - $68,400 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

We’re united by a shared purpose: to improve the financial, physical and mental well-being of Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver - for our customers, communities and each other. Are you someone who always strives to do the right thing, who steps up for themselves and others, and who delivers with impact? Then we want to hear from you!

What we offer:

We’re committed to supporting our employees through every stage of their career. Here’s what you can expect as a full-time or part-time permanent team member:

• Career Development: Opportunities for career advancement, access to industry-leading learning programs and up to $2,000 annually towards education reimbursement.

• Health & Wellness: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well-being.

• Time Off: In addition to regular vacation and personal days, we support community involvement with a volunteer day.

• Financial Security: Company-matching pension plan, share ownership program and additional investment options.

• Rewards and Recognition: Employee recognition programs, service milestone celebrations, employee discounts and more!
• Emphasis on Community: We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events.

Learn more about Canada Life.

We’re committed to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact [email protected]. All information provided will be handled in accordance with applicable laws and Canada Life policies.

Canada Life would like to thank all applicants, however only those who qualify for an interview will be contacted.

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