user support technician

Canada Ticket · 3 days ago
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Salary
$56k per year
Location
In office (Langley)
Employment
Full-Time

First seen by Alion on Oct 29, 2026.

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Canada Ticket

canadaticket.com.hk · Langley · UTC-08:00
Responsibilities Tasks
  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Participate in the redesign of applications and other software
  • Provide business systems, network and Internet support to users in response to identified difficulties
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
  • Manage incidents
2 years to less than 3 years
  • College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
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