Field Care Supervisor
Confirmed on the employer's own hiring board on Nov 2, 2026. First seen by Alion on Oct 1, 2026. City & County Healthcare Group scores B on the Alion truth index.
Location: Consett, Stanley, Chester le street, Newton Aycliffe, Ferryhill, Spennymoor, Peterlee, Seaham, Horden, Blackhall
Pay Rate: £13.50 per hour plus 30p per mile fuel allowance
Shifts available: 2 weekly Rota: Week 1: 9am-5pm, 3 days per week, weekend on call
Week 2: 9am-5pm Monday - Friday, 2 nights on call, Weekend off
A driving licence and own transport is essential for this role
We're sorry, but we do not currently offer sponsorship to applicants
What we offer
We’re creating brighter days. Fresh challenges. Exciting opportunities. Plenty of ups, downs, and curveballs. With a career as a Field Care Supervisor at Comfort Call part of City & County every day will be different to the next. Each will offer you the opportunity to do meaningful and rewarding work that makes a real difference to our clients’ lives and your career.
What you’ll get
- Enhanced occupational maternity and adoption pay
- Enhanced occupational paternity pay entitlement
- Paid training and shadowing
- Uniform and PPE provided
- Death in Service Payment
- Pension scheme
- Benefits and Well-being Platform
- 28 days annual leave (pro rata)
- Refer a friend scheme
- Career path opportunities to develop your career into management / team leader once you have gained a good level of experience
- Eligible for Blue Light Card, with access to more than 15,000 discounts nationwide.
What you’ll do
The role of the Field Care Supervisor is to support the delivery of the highest quality care support services by carrying out a range of functions in the field, including the assessment and review of individual services and the practical supervision, instruction and support of care workers.
Working with Care Coordinators to support the planning of realistic, effective care worker rotas, with due regard for the particular needs of the individual and the particular skills and attributes of the worker. Carrying out regular reviews of individual services, including repeated and renewed needs and risk assessments. Participate as required in multi-disciplinary review of service users’ needs. Shadow new care workers in the field to ensure their competence. Carry out the on-site observation and evaluation of care worker practice as part of routine supervision, in response to particular performance concerns, or as otherwise directed.
Field Care Supervisors are expected to spend the majority of their working time in the community carrying out their primary functions, but their role will typically also entail a certain amount of office-based administrative work.
What you need
You would need experience in carrying out initial risk and needs assessments in respect of individual service users, either in the service user’s home or, where required, in other settings such as hospitals or residential/nursing homes; Work in partnership with service users, their family, carers, advocates, healthcare professionals and others to ensure the seamless delivery of holistic packages of individual care support.
This is a great chance to be part of one of the UK’s most exciting business’s within Domiciliary Care, who are going from strength to strength focusing on their growth and quality of care.
We see extraordinary achievements happen every day thanks to the talent and commitment of our people. We want to transform the care industry by working smarter, using innovative tech and driving forward positive change. As the largest care company in the UK, we have the size and success to offer you a world of career opportunity, choice and security. Join us on our journey and continue yours.
Comfort Call is an Equal Opportunities Employer and part of the CCH Group.